Database Engineer 7

Hungry Humble Honest with Heart The OpportunityCustomer adoption of NDB bringing back key learnings identified problems from customers pre-sales guidance assistance where NDB sales specialists need help to unblock a customer design and validate joint solution architectures that require a mix of NDB and third party products working together e g HYCU backup interoperability with NDB Drive better collaboration and roadmap alignment with Services NDB Sales specialists and solution engineering teams Customer support on specific DB-related issues including providing subject matter expertise to engineering Nutanix Database Service is the only hybrid multi-cloud DBaaS for Microsoft SQL Server Oracle Database PostgreSQL MongoDB and MySQL Efficiently manage hundreds to thousands of databases with no complex migration required Quickly and easily provision new databases automate important but tedious administrative tasks like patching and backups and choose the right operating systems database versions and database extensions to meet application and compliance requirements About the TeamAt Nutanix you ll be reporting to Aditya Sinha the Senior Manager of Engineering Aditya is a seasoned professional who joined Nutanix in 2019 He leads a team of over 12 talented engineers who are working on developing cutting-edge DBaaS solutions for various platforms like Oracle SQL Server PostgreSQL MongoDB and SAP HANA at the Nutanix NDB team Aditya has a background in Cloud Computing and has completed post-graduation in the field from the Great Lakes Institute of Management in Chennai with a focus on AWS and Azure What The Team Says The team at Nutanix is known for being a great group to work with and you ll find yourself surrounded by motivated and skilled individuals who are passionate about what they do How We Work In terms of work flexibility we offer the option to visit the office twice a week allowing you to collaborate with your team in person and also enjoy the benefits of remote work when needed This hybrid approach ensures a good balance between teamwork and independence Your Role Actively work with account teams and DB specialists on top customer accounts as identified by Sales leadership to understand the customer s strategy problems how NDB is getting adopted and what is blocking adoption and expansion of NDB into the account Collect learnings and rank prioritize customer requests for new enhancements features and any KTLO specific get-well items Provide feedback on feature backlog priorities with business rationale e g customer is at risk of leaving ARR impact high volume of customers looking for us to solve xyz problem etc Develop workarounds and mitigations for customer issues create best practice documentation input into formal NDB docs blogs how-to guides train SAs or develop self-taught learning modules on individual DB best practices to scale knowledge throughout org Areas of Engineering Assistance Working closely with NDB engineering on projects e g new features closing a functionality gap big customer issue design test and certification Support DB engine specific customer issues and escalations Provide guidance on default configuration settings for various DB instances Help identify a list of configuration parameters that should be exposed for tuning purposes Help identify buckets of DB per type use cases and the config parameters What You Will Bring Great communication skills and ability to work directly with customers to discern the truth of the customer s problems versus their asks multiple levels of why Database engine expertise in order of priority Primary - MySQL Secondary - PostgreSQL MongoDB Database Infrastructure expertise on Nutanix HCI storage Strong understanding of critical business requirements that tend to go with every NDB deployment scale to x number of database instances high availability disaster recovery security compliance How we workThis role operates in a hybrid capacity blending the benefits of remote work with the advantages of in-person collaboration For most roles that will mean coming into an office a minimum of 2 - 3 days per week however certain roles and or teams may require more frequent in-office presence Additional team-specific guidance and norms will be provided by your manager Nutanix is an equal opportunity employer Nutanix is an Equal Employment Opportunity and in the U S an Affirmative Action employer Qualified applicants are considered for employment opportunities without regard to race color religion sex sexual orientation gender identity or expression national origin age marital status protected veteran status disability status or any other category protected by applicable law We hire and promote individuals solely on the basis of qualifications for the job to be filled We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment free of unlawful discrimination intimidation or harassment As part of this commitment we will ensure that persons with disabilities are provided reasonable accommodations If you need a reasonable accommodation please let us know by contacting