Lead Consultant, Technical Writer

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Lead Consultant, Technical Writer In this role you will typically work in office environments, collaborating with various teams to gather information. They usually work standard business hours but may need to meet tight deadlines depending on project requirements Responsibilities .Develop user manuals and guides: Create comprehensive user manuals, installation guides, and troubleshooting documents for various products. .Collaborate with subject matter experts: Work closely with engineers, developers, and product managers to gather information and ensure accuracy in documentation. .Simplify complex information: Translate complex technical concepts into easy-to-understand language for non-technical audiences. .Maintain documentation standards: Ensure all documentation adheres to company standards and is consistent in style and format. .Update and revise content: Regularly update existing documentation to reflect changes in products or services. .Experience in GenAI project (optional to have it) Qualifications we seek in you Minimum Qualifications .Bachelor's degree in English, communications, or a related field. .Relevant years of experience in technical writing or a similar role. .Excellent writing and communication skills. .Proficiency in documentation tools like Adobe FrameMaker or Microsoft Word. Preferred Qualifications/ Skills .Experience in writing technical documentation. .Ability to research and understand technical concepts.Why join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.