Deputy Manager Iam Pune

Who we are VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group local markets and partner markets to simplify and drive growth With our strategic partner Accenture we work alongside our Vodafone customers other Telco and tech companies to drive transformation meet the challenges of our industry and ensure we stay relevant and resilient This partnership is a unique industry-first model which brings together the best of in-house and 3rd party capability We work with customers across 28 countries from 10 VOIS locations Albania Egypt Hungary India Romania Spain Turkey UK Germany Ireland and with a network of teams in Czech Republic Italy Greece and Portugal VOIS BeUnrivalled CreateTheFuture About this Role We are seeking a Technical Lead for Workforce Identity and Access Management WIAM Operations to provide L2 application support and technical leadership for the WIAM platform This permanent role based in Pune focuses on cloud migration automation infrastructure upgrades and vulnerability management The individual will collaborate with cross-functional teams support deployment activities and drive continual service improvement in a dynamic multinational environment What you will do Maintain the availability and health of WIAM applications in production and pre-production environments ensuring adherence to defined KPIs Deliver releases and business enablement initiatives on schedule collaborating with stakeholders Identify and implement automation and service improvements to reduce manual effort and errors Enhance incident and service request resolution times MTTR Manage cyber security SLAs including vulnerability management and remediation Ensure platforms are updated with the latest patches and maintain accurate asset inventories Contribute to process improvement documentation and business-oriented KPI reporting Participate actively in transformation activities and internal training initiatives Mentor team members and foster a culture of continuous improvement Collaborate with engineering teams to address vulnerabilities and support deployment activities Engage with senior leadership and cross-cultural teams to communicate technical and strategic issues Who you are Hold a degree in IT engineering or a related field with at least 8-10 years experience in Identity and Access Management Possess strong technical skills in Oracle SQL PLSQL Java WebLogic SOAP JSON MVC architecture Angular and automation Experienced in cloud technologies OCI Azure and tools such as OIM OSB SOA ODI OHS LDAP Proficient in Unix Shell Scripting RDBMS Kubernetes Docker Agile DevOps and ITIL frameworks Demonstrate hands-on experience with ticketing tools Remedy and reporting Exhibit excellent communication influencing and organisational skills Able to manage multiple priorities work proactively with minimal guidance and take accountability for decisions Skilled in mentoring team management and performance management Committed to continual improvement innovation and delivering customer-centric solutions Comfortable working in shift patterns 11 30 AM to 8 30 PM and in a virtual multinational team environment Not a Perfect Fit Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive If you are excited about this role but your experience does not align exactly with every aspect of the job description you are encouraged to apply You may be the right candidate for this or another opportunity and the recruitment team will support you in exploring where your skills fit best What s in it for you Opportunity to lead technical operations for a critical identity and access management platform Exposure to cloud migration projects and the latest technologies in cybersecurity and automation Collaborative work environment with cross-functional and multinational teams Professional growth through mentoring training and transformation initiatives Be part of a culture that values innovation continual improvement and customer-centricity Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey