Field Collection Executive

6 days ago


Hatisala WB IN Akasa Clean Energy Full time

Job Summary The Collection Executive is responsible for contacting customers to collect overdue payments and ensuring timely recovery of outstanding dues This role requires excellent communication skills persistence and the ability to manage and resolve billing disputes professionally Key Responsibilities Contact customers via phone email or visits to follow up on outstanding payments Maintain daily weekly and monthly records of follow-ups and collections Negotiate payment plans and resolve queries related to billing and invoices Coordinate with the sales billing and finance teams to reconcile account discrepancies Ensure adherence to legal and company policies during the collection process Send reminders and collection notices to defaulters Recommend accounts for legal action in case of non-payment as per company guidelines Achieve assigned recovery targets within the specified timelines Required Qualifications High school diploma or Bachelor s degree 0-3 years of experience in collections Strong interpersonal and negotiation skills Ability to handle difficult conversations professionally A bike is mandatory for a field job Job Type Full-time Pay 15 000 00 - 18 000 00 per month Benefits Health insurance Provident Fund Work Location In person



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