Customer support Voice

24 hours ago


Gurugram Gurugram India Live Connections Full time

Job Description Greetings from Live connections Job Description Process Executive (Customer Support Voice) Domain: ITES / BPO / KPO Role: Process Executive Customer Support (Voice) Education: Any Graduate Location: /Gurgaon Work Mode: Permanent Work From Office Shift Schedule: 24*7 Rotational (Night shift flexibility required) Role Summary: We are seeking skilled Process Executives for a Customer Support Voice process to manage customer interactions, resolve technical queries, and provide end-to-end support. The role requires excellent communication, problem-solving abilities, and familiarity with digital marketing tools. Minimum Requirements: - DM Certification or Internship in Digital Marketing is mandatory to manage workflow. - Basic knowledge of Google Ads. - Excellent verbal and written communication skills. - Strong documentation and reporting abilities. - Good comprehension skills to accurately understand and articulate customer issues. - Ability to stay focused and handle customer issues through to resolution. - Strong composition skills with the ability to create clear, concise, and grammatically correct responses. - Comfortable working both independently and in a collaborative team environment. - Flexible with rotational shifts and work schedules. - Organized, detail-oriented, action-oriented, and self-disciplined. - Logical and rational approach to problem-solving. Key Responsibilities: - Handle inbound and outbound customer support calls efficiently. - Resolve technically complex customer queries. - Manage escalation channels to deliver solutions for B2B queries. - Identify, detect, and track application defects and inconsistencies. - Maintain accurate records of customer interactions and issue resolutions. - Drive continuous improvement through root cause analysis and defect elimination. - Ensure high-quality service delivery and adherence to process guidelines. Apply on [Confidential Information] 98852 71110



  • gurugram, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...


  • Gurugram, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...


  • Gurugram, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...


  • Gurugram, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...


  • gurugram, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...


  • Gurugram, India Live Connections Full time

    Greetings from Live connections Job Description – Process Executive (Customer Support – Voice) Domain: ITES / BPO / KPO Role: Process Executive – Customer Support (Voice) Education: Any Graduate Location: /Gurgaon Work Mode: Permanent Work From Office Shift Schedule: 24*7 Rotational (Night shift flexibility required) Role Summary: We are seeking...


  • Gurugram, India Live Connections Full time

    Greetings from Live connections Job Description – Process Executive (Customer Support – Voice) Domain: ITES / BPO / KPO Role: Process Executive – Customer Support (Voice) Education: Any Graduate Location: /Gurgaon Work Mode: Permanent Work From Office Shift Schedule: 24*7 Rotational (Night shift flexibility required) Role Summary: We are seeking...

  • Customer Support

    4 days ago


    Gurugram, Haryana, India Siemens Full time

    **Job Title**: Customer Support (Voice) - **Dutch Language (B2 Certified)** **Location**: Gurgaon, Haryana **Work Details**: - **Working Days**: 5 days per week - **Shift Timing**: Rotational shifts **Compensation**: - Competitive salary up to **9.5 LPA** **Proficiency in Dutch with a B2 level certification.** **Key Responsibilities**: - Provide...


  • Gurugram, Haryana, India salary hikers LLP Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurugram, Haryana, India Visko HR PVT LTD Full time

    Domestic Voice Process Role: Customer Support Executive (Voice) Location: Gurgaon (Work from Office) Eligibility: Graduate/Undergraduate (Freshers can apply) **Salary**: ₹17,500 - ₹18,000 in-hand + Incentives One-way cab in odd hours Rounds: HR | Ops | VNA International Voice Process Role: Customer Support Executive (Voice) Location: Gurgaon...