Administer To Work | 16 To 18 Years | Kolkata

3 weeks ago


Kolkata, West Bengal, India Capgemini Full time

Serve as the primary point of contact for level 2 escalations from client Build and maintain strong relationships with all stakeholders to understand their needs and priorities and ensure timely and effective resolution Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from stakeholders Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from various stakeholders Monitor employee satisfaction with services rendered and identify trends and areas for improvement Lead special projects and initiatives as assigned by senior management Primary Skills Proven expertise in HR Services with a focus on employee engagement HR service delivery or HR operations Strong interpersonal skills with the ability to build rapport and credibility with employees and stakeholders at all levels of the organization Excellent communication skills including written verbal and presentation skills Ability to prioritize and manage multiple tasks and projects in a fast-paced environment Secondary Skills Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization Customer-centric mindset with a passion for delivering an exceptional employee experience Proficiency in HRIS systems and Microsoft Office Suite Customer-centric mindset with a passion for delivering an exceptional employee experience Ref 1804563Posted on Jun 19 2024Experience level ExperiencedContract Type PermanentLocation Kolkata WB INDepartment Services Capgemini



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