Samsung voice

3 days ago

Mohali, India Linchpin Technologies Full time

Job Description Role Responsibilities: 1. Address and resolve customer issues via inbound/outbound calls 2. Provide clear, effective solutions in both voice and non-voice formats 3. Maintain high standards of customer satisfaction 4. Ensure compliance with process and communication protocols Key Deliverables: 1. Handle queries with documented accuracy 2. Adapt to rotational shifts across 5 working days 3. Deliver quality service in blended support channels 4. Contribute to customer retention and support metrics

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