Manager - Quality Assurance

About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and New York stock exchanges For more informat About Us MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS is 100 subsidiary of MUFG having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific About the Role Position Title Manager GFCD Quality Assurance Execution Title Manager Reporting to Head of MGS GFCD QA Location Bangalore Job Profile Purpose of Role The individual will be responsible for completing GFCD Quality Assurance QA reviews The team carries out Quality Assurance reviews across the Financial Crimes Compliance Sanctions AML KYC ABC processes Main Responsibilities As a Manager in the GFCD QA team you work on a team that contributes to the operation of the financial crime compliance framework Thus your responsibilities and accountabilities include but are not limited to completing and overseeing the QA program in a business as usual environment to mitigate the financial crime risks Main Responsibilities Working in a team of Financial Crimes Compliance Quality Assurance reviewers performing QA reviews of financial crime activity in MUFG branches in the Region to determine whether Financial Crimes Compliance Control process outputs meet the established quality objectives set out within the GFCD QA Standards Ensuring that the results of the QA reviews relating to Financial Crimes Compliance control processes are communicated to the appropriate parties and are addressed in a timely manner Assisting with the maintenance of written QA procedures and operating manuals for conducting QA reviews in accordance with the GFCD QA Standards Supporting the implementation of a coordinated consistent and risk-based QA programs Escalating errors and exceptions identified during QA reviews in accordance with the GFCD Escalation and Issues Management Standard and the validation of action plans to address QA findings Supporting the coordination with Regional Issues Management to monitor and track the resolution of QA identified issues and action plans Supporting general compliance activities and other duties including special projects as assigned Experience with managing stakeholder relationships within the local function role Knowledge of a variety Financial Crimes Compliance laws and regulations Good judgement and analytical skills Experience in drafting designing and executing QA Reviews in accordance with Global Policies Standards and or Procedures Good written and verbal communication skills Results driven with a good sense of accountability and a proactive motivated approach The ability to operate with urgency and priorities work accordingly Good decision making skills the ability to demonstrate sound judgement A structured and logical approach to work Good problem solving skills and good interpersonal skills The ability to manage large workloads tight deadlines and excellent attention to detail and accuracy A calm approach with the ability to perform well in a pressured environment Candidate Profile Skills and knowledge Education professional qualifications Bachelors Degree or above Experience At least 8 years of experience within financial crimes area of a global bank consulting firm or regulatory agency Experience in Financial Crime Compliance or Regulatory Compliance Quality Control Assurance Function Testing Function and or Internal External Audit Function People Management experience of at least 3 yrs Minimum of 3 years experience in a Quality Control Assurance Compliance Testing monitoring and or Audit Function