Engineering Manager

Job Description Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace. Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank. Key Responsibilities Quality Leadership - Drive definition, development, and deployment of comprehensive automated testing strategies including functional, system, performance, stress, security, load, reliability, and longevity tests - Define and enforce quality release criteria and establish clear Definition of Done (DoD) and Definition of Ready (DoR) standards - Identify risks and collaborate with product development teams to prevent critical issues before production release - Be data-driven: identify, generate, and provide quality metrics to substantiate quality improvements - Present quality plans, testing methodologies, and results to stakeholders, building trust and confidence Technical Excellence - Spearhead test automation architecture, test suites, and infrastructure by understanding underlying product architecture in a cost-effective manner - Implement state-of-the-art quality engineering methodologies to uncover potential bottlenecks in performance, defects, risks, and user experience - Work with stakeholders to diagnose, debug, and perform root cause analysis for issues in production and test environments - Establish and maintain processes to meet standards compliance such as SOC2/FedRamp Team Leadership - Lead and grow a team of engineers working across on-premise and SaaS services - Recruit, challenge, and reward high-performance individuals to build a high-performing organization - Coach and mentor team members, fostering a positive culture that embraces change and drives simple solutions to complex problems - Be a trusted partner for senior management, helping drive alignment and implementing decisions throughout your team Cross-Functional Collaboration - Build relationships with Product Management, DevOps, SRE, Service, and Customer success teams - Collaborate with customers and Customer Success teams to identify and resolve product issues, close testing gaps, and enhance usability - Ensure alignment across functions and effective communication of relevant information - Foster a culture of positive collaboration, safety to learn from failure, and continuous improvement - Proactively provide solutions rather than just identifying problems Qualifications Required Experience - Minimum 8+ years of experience in quality engineering (Automation, API/UI, CI/CD) - Minimum 3+ years as a software quality engineering leader in a fast-paced environment supporting at least 5+ scrum teams - At least 2 years of experience in CI/CD environment - BS degree in Electrical Engineering/Computer Science or related field or equivalent - Experience with automation framework design, continuous integration, and continuous deployment best practices - Experience with REST/gRPC/gQL API-based products and services (One or more of Postman, REST Assured, pytest) - Knowledge of Atlassian tools, Git, Harness, or similar tools - Thorough understanding of different testing types at scale in distributed microservice architectures Soft Skills - Outstanding interpersonal and communication skills - Self-starter with exceptional attention to detail - Customer focus, sense of urgency, and accountability - Ability to manage diverse teams and collaborate with geographically distributed teams - Keen business acumen, ability to influence without authority - Willingness to ask questions and challenge the status quo Nice to Have - Experience with open source testing tools and frameworks: JMeter, Selenium, locust - Hands-on experience with Harness - Spearheaded the adoption of shift-left test practices - Cloud IaaS knowledge, especially in AWS/GCP - Experience managing quality for enterprise customers - Familiarity with KubeMonkey and other Chaos testing tools - Exposure to code coverage, DAST/SAST tools such as NexusIQ, SonarQube Work Location - Bangalore. The successful candidate will be expected to be in the Bangalore office 3x/ week. What You Will Have At Harness - Experience building a transformative product - End-to-end ownership of your projects - Competitive salary - Comprehensive healthcare benefit - Flexible work schedule - Quarterly Harness TGIF-Off / 4 days - Paid Time Off and Parental Leave - Monthly, quarterly, and annual social and team building events - Monthly internet reimbursement Harness In The News - Harness AI Tackles Software Development's Real Bottleneck - After Vibe Coding Comes Vibe Testing (Almost) - Startup Within a Startup: Empowering Intrapreneurs for Scalable Innovation - Jyoti Bansal (Harness) - Jyoti Bansal, Harness | theCUBEd Awards - Eight years after selling AppDynamics to Cisco, Jyoti Bansal is pursuing an unusual merger - Harness snags Split.io, as it goes all in on feature flags and experiments - Exclusive: Jyoti Bansal-led Harness has raised $150 million in debt financing All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [Confidential Information]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.