Field Supervisor, Travel Retail India

Job Description Location: New Delhi, India Reporting To: Area Manager based in Mumbai, India Mission: The Field Supervisor based in India ensures a sell-out and market share growth throughout his/her territory by implementing the negotiated animation plans, seizing opportunities in the point of sales, undertaking regular field visits, training the sales staff, controlling the merchandising, and developing a strong customer relationship. The position requires an understanding of the market and business dynamics and an ability to adapt quickly and proactively in a highly volatile environment. Key Functions and Responsibilities: This role will contribute to the business unit's targets achievements by: 1. Plan - Support the sell-out and market share growth targets. - Plan budget and team schedules for the Brand Representatives and promoters. - Plan, order and monitor testers, POS materials, and visuals per store. - Plan depletion schedules /innovative and creative ideas to push sales and observe competitor activities and align with Area Manager and Sales Director. 2. Execution - Implement the promotional account calendar (i.e. GWP, incentives, manpower) and provide quantitative and qualitative reporting to Marketing Team and to Area Manager whenever needed. - Proactively proposing relevant correcting actions and In-Store support whenever needed to ensure retail excellence and the meeting of monthly retail targets fixed per store: -Suggest ways to improve business and maximize opportunities in point of sales. -Anticipate potential operational or In-Store issues. -Ensure stores have proper stock level and are in line with the merchandising guidelines -Collaborate with the In-Store Team to ensure excellent execution of high profile visuals for animations - Provide feedback to Area Manager on his/her market knowledge and insight gathering (e.g. market intelligence, competition's marketing activities). - Build strong links with shop floor and back-office personnel (i.e. operators, trainers, buyers and external field sales force). - Solve operational issues efficiently with the store operations team. - Advise clients on requirements for external field sales force under perimeter. - Organize and provide product training through clients for external field sales force especially in areas that may not be covered by the Trainer for secondary markets. 3. Control - Gather information and provide relevant reports (Sales Report, Post Launch Reports, Training Reports, Competition Reports, Client Master File and Store Check Reports) to Area Manager/Marketing Team. - POSM Control and Orders. - BRs salaries and commissions follow up (in alignment with Area Manager and Sales Director before communicating). 4. People Management - Involve in the hiring process of Brand Representatives and promoters as per planned headcount and ensure they fit into Puig culture. - Build good relationship with BRs and motivating them and feed them with more knowledge and guide them for sales targets. Requirements: Experience: 3 - 5 years of experience in a similar role in a multinational FMCG or Luxury company within the Travel Retail channel. Experienced in Trade Marketing/Operations in retail. It will be an advantage if this individual has been a Beauty Consultant/ Brand Ambassador earlier in career. Languages: Hindi and English Skills & Knowledge Required: - Proficiency in Microsoft Office PowerPoint, Excel and Word - Strong communication skills - Self-directed with great autonomy to manage oneself well. - Customer focused and results oriented (i.e. Understanding of business dynamics and sensitive to premium market brands). - Ability to build relationships and interpersonal sensitivity. - Decision making/problem solving skills. - Has good learning agility and a team player. - Positive /Strong and friendly personality who can take quick decisions and proactive. - Willing to travel.