Salesforce Product Owner_Digital Solution Cnslt. Sr. Consultant

Job Description

Req ID: 317137

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Owner_Digital Solution Cnslt. Sr. Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN).

As a Senor Product Owner, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services companies and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including AgentForce, Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc.

How You'll Help Us: You'll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills, and helping you achieve certifications. You'd be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.

Why the Role Is Important:

Our Product Owners are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of the Senior Product Owner focuses on Product Definition and supports Product Delivery. On small/simple engagements (e.g., one scrum team or product expansion), this role typically also leads the breakdown of epics into fully defined features to accomplish the vision. Outcomes include products that deliver maximum value relative to effort, and sufficient workload for the full team.

Once You Are Here, You Will:

- Lead discussions with stakeholders to understand business and user needs and translate them into technical requirements. Support the accomplishment of the product vision by breaking down the business needs into features and stories.
- Design software solutions with user friendliness in mind, that are in line with business / market demands and delivers maximum efficiency and efficacy. Documentation must include user stories and acceptance criteria, and may include use cases, journey/story maps, business rules, data and process flows, gap analysis, and/or functional/non-functional specifications.
- Maintain a backlog of user stories that meet the definition of ready. Strive to keep the backlog prioritized with two sprints worth of ready stories for multiple scrum teams.
- Work cross-functionally to identify business and technical interdependencies, establish alignment / transparency across teams for smooth communications and milestone deliveries.
- Proactively influence business decision making, gain key stakeholder buy-ins with regards to feature definition. Utilize good business sense, and business data when available, to back up your reasoning.
- Serve as agile/scrum product owner. Attend daily scrum; provide guidance. Facilitate sprint reviews by presenting features benefit/value before engineers demo work. Conduct initial acceptance testing of each story. Participate in retrospectives and other ceremonies.
- Represent the interests of the business and users to the development team. Resolve impediments.
- Prioritize the backlog based on highest relative value to the client, while factoring in dependencies. Manage scope to deliver value each sprint. Contribute to release planning.
- Build a strong partnership with software and quality engineers. Collaborate to find efficient ways to satisfy business and user needs.
- Convey the product vision, strategy, and roadmap to peers
- Contribute to defining the product roadmap, and aligning it with client and user goals/needs.
- Identify and help establish OKRs and KPIs with an aim to build functionalities that meet these metrics, maintain a list of metrics utilized to measure success of each feature.
- Frequently educate end-users and key stakeholders on the latest product features and their business benefits, gain feedback, and use the feedback to continuously iterate on product functionalities. Periodically convey and re-convey product vision, strategy, and roadmaps.
- Support clients in creating or revising related processes and/or marketing material, by sharing product info and offering feedback.
- See through and execute on the product's development lifecycle from ideation to MVP definition, to build and test, to release in an end-to-end fashion
- Mentor and coach junior product owners, helping them develop their skills and navigate challenges.

Required Qualifications:

- 8 years of experience as a Product Owner/Product Manager
- Minimum 5 years of experience in full software development life cycle
- Holds 2 of the following current certifications:
- CSPO
- ACSPO
- CSPPO
- PSPO
- Professional Scrum Product Backlog Management Skills
- Certified Product Manager
- SAFe Practitioner
- SAFe Product Owner/Product Manager
- SAFe Advanced Product Manager
- SAFe Agilist
- Practicing Emotional Intelligence through Self-Management, and situational compassion. Social Awareness to build trusting and credible relationships.
- Ability to write user stories/features, identify dependencies, testing, and design optimal solutions
- Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
- Ability to establish immediate credibility with business stakeholders, build consensus, and achieve goals through influence
- Excellent collaboration, communication, and active listening skills

Preferred:

- Experience with GenAI or AgentForce
- Experience with GUS, JIRA and Confluence preferred
- Experience as a Product Owner / Product Manager in a SAFe environment

Ideal Mindset:

- Growth mindset; intellectual curiosity and investigative prowess; excellent analytical and critical thinking skills; known for reliable follow-through and dependable timely delivery

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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