Investigation Associate, Middle Mile Product

6 days ago


Bangalore Karnataka, India Amazon Full time

DESCRIPTION Amazon is looking for an Investigation Associate that has a background in transportation risk management and data driven problem resolution skills In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term systemic solutions for a world-class customer experience In this role the Investigation Associate will be responsible for a wide range of duties related to identity verification Key job responsibilities - Conduct investigations - Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends - Consistently achieve daily weekly monthly targets and quality standards for investigations - Knowledge to systematically escalate problems or variance in the information - Experience to follow through on the resolutions to ensure they are delivered - Participate in ad-hoc projects and assignments as necessary A day in the life - Meet productivity quality and other hygiene metrics goals - Share inputs for SOP enhancements BASIC QUALIFICATIONS 6 months to 1 year of experience -Speak write and read fluently English -Experience with Microsoft Office products and applications -Work a flexible schedule shift work area including weekends nights and or holidays PREFERRED QUALIFICATIONS 6 months to 1 year of experience -Speak write and read fluently English -Experience with Microsoft Office products and applications -Work a flexible schedule shift work area including weekends nights and or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner



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