Principal Software Engineering Manager

Microsoft Advertising is a rapid-growing business powering global advertisers across search display and emerging AI-driven channels Our CRM team builds next-generation customer relationship management solutions that unify advertiser data enable intelligent workflows and deliver actionable insights across sales marketing and service If you re passionate about AI innovation Copilot experiences and building systems that empower thousands of sellers and marketers worldwide this is your opportunity to make an impact as a Principal Software Engineering Manager Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Lead Engineering Teams Recruit develop and manage a team of software engineers delivering high-quality CRM solutions Set Technical Direction Define architecture for scalable secure CRM systems and AI integration Establish best practices for performance reliability and compliance Lead AI Innovation into the CRM system Oversee the integration with AI-powered insights and alerts Leverage ML model integration for personalization and predictive analytics Enable efficient sales workflows powered by AI and agentic solutions Ensure Delivery Excellence Manage execution prioritize resources and align with business goals Influence Cross-Org Strategy Collaborate with senior leaders to shape product vision and technical investments Qualifications Required Qualifications Bachelor s Degree in Computer Science or related technical field AND 6 years technical engineering experience with coding in languages including but not limited to C C C Java JavaScript or Python OR equivalent experience 6 years of software engineering experience including 5 years in leadership roles Proven track record in managing engineering teams and delivering enterprise-scale solutions Solid architectural skills for distributed systems Other Requirements Ability to meet Microsoft customer and or government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire transfer and every two years thereafter Preferred Qualifications Master s Degree in Computer Science or related technical field AND 8 years technical engineering experience with coding in languages including but not limited to C C C Java JavaScript or Python OR Bachelor s Degree in Computer Science or related technical field AND 12 years technical engineering experience with coding in languages including but not limited to C C C Java JavaScript or Python OR equivalent experience 10 years of software engineering experience including 5 years in leadership roles Expertise in Azure Experience with CRM platforms and customer data models Solid understanding of AI ML concepts and enterprise integration patterns Exceptional leadership communication and stakeholder management skills Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the MicrosoftAI