Group Manager- Growth Marketing

Job Description

Location: Bangalore

About the Team

The Marketing and Growth team at Navi drives user acquisition and retention by building a strong brand presence and executing data-driven campaigns. They work cross-functionally with business, product, and analytics teams to expand the customer base and increase revenue. The team drives growth through targeted messaging, performance marketing, strategic partnerships, effective use of social media, impactful brand campaigns, and storytelling to build loyalty.

About the Role

This role is focused on driving transformative growth for Navis core businesses through strategic thinking, innovation, and data-driven decision-making. It plays a key leadership role in scaling user acquisition and engagement, optimizing the customer lifecycle, and aligning cross-functional teams to deliver impactful go-to-market strategies in a dynamic fintech environment.

What We Expect From You

- Growth hacking and Strategic thinking: First principles thinking to develop and execute comprehensive growth strategies with transformative potential for Navis core businesses. Design GTM of new products/features launches. Experiment with innovative approaches to unlock new growth levers
- Ownership: Drive and own growth goals for Navis businesses. Increase Users/ Transactions/ AUM as well as positively impact customer experience
- Team management: Lead and mentor a high performing team of growth managers
- Customer Lifecycle Management: Drive Acquisition, Retention and Reactivation charters. Lead efforts to acquire new users through channels like paid advertising (Google, Meta, Affiliates), content marketing, partnerships, and referrals. Own the success of outbound channels (PNs, Email, SMS, RCS, WhatsApp, In-app widgets) and other retention initiatives
- Stakeholder management: Work closely with Analytics team to take data-driven decisions, with Design and Brand team to create high impact creatives, with Product and Business teams for GTM of new products/features launches and drive alignment on growth objectives
- Data backed approach: Analyze customer data and feedback to identify opportunities for improving customer satisfaction and engagement. Be the voice of the customer in the room.

Must Haves

- 9+ years experience across Growth marketing, Customer Lifecycle Management, Business, or Product roles with a very good grasp on analytics, customer understanding & content
- Growth-first thinking with a focus on achieving strategic objectives. Track record of driving growth at scale
- Highly analytical and data-driven approach
- Adaptability to navigate the evolving marketing landscape and explore new trends and technologies
- Exceptional leadership, team management, collaboration and communication skills
- Ability to thrive in a fast-paced environment
- Good to have: Experience in the BFSI industry or fintech startups

Inside Navi

We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold were building tech-first solutions that work at scale, with a strong customer-first approach.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of Indias fastest-growing financial services organisations. But were just getting started

Our Culture

The Navi DNA

Ambition. Perseverance. Self-awareness. Ownership. Integrity.

Were looking for people who dream big when it comes to innovation. At Navi, youll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If youre driven to deliver real value to customers, no matter the challenge, this is the place for you.

We chase excellence by uplifting each otherand that starts with every one of us.

Why You&aposll Thrive at Navi

At Navi, its about how you think, build, and grow. Youll thrive here if:

- Youre impact-driven : You take ownership, build boldly, and care about making a real difference.
- You strive for excellence : Good isnt good enough. You bring focus, precision, and a passion for quality.
- You embrace change : You adapt quickly, move fast, and always put the customer first.

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