Executive - Customer Service - Banking (0-5 Yrs) Hyderabad/gurgaon/gurugram/pune/kolkata/bangalore (after-sales/customer Service)

4 days ago


India Elevate X Solutions Full time

Customer Service Executive - Inbound ProcessLanguages Required - Hindi English- Tamil English- Malayalam English- Kannada English- Qualification Graduate in any discipline- Location Fortune 9 Somajiguda Opposite Yashoda Hospital- Experience Required Freshers to 1 year- Industry Banking- Employment Type Full-Time- Salary - 16 000 - 17 000 per month- Shift 24 7 rotational shifts- Week Off 1 rotational week offJob Overview We are hiring Customer Service Executives for our inbound process in the banking sector Candidates should be fluent in one of the mentioned regional languages along with English and should possess good communication skills Roles and Responsibilities - Handle inbound customer calls professionally and resolve queries efficiently- Provide accurate information regarding banking products and services- Ensure high levels of customer satisfaction through quality interactions- Maintain call logs and follow standard operating procedures- Work in rotational shifts as per business requirementsKey Skills - Excellent communication skills in English and any of the specified regional languages- Customer-oriented approach with problem-solving ability- Ability to handle rotational shifts and meet performance metrics ref updazz com



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