Process Excellence Lead
6 days ago
Job Description We are seeking adynamic and experienced individualto join our Commercial Operations team in Manesar. This role is critical to drivingend-to-end process management, ensuringcustomer satisfactionand spearheadinginnovation and transformation projectsacross EMEA & India operations. This role blendsstrategic process oversightwithhands-on operational involvement, requiring strong collaboration across teams, a deep understanding of system and workflow optimization, and the ability to deliver measurable outcomes. The successful candidate will bring astrong analytical mindset, demonstrated project leadership, and the ability toinfluence stakeholdersacross various levels and geographies. The ideal candidate will not only oversee daily operational performance but will leadcontinuous improvement efforts, fostercross-functional innovation, and championquality excellencethroughout the organization. Key Responsibilities: - Oversee and manage daily operational activities with a focus on achievingproduction targets, quality metrics, and customer satisfaction. - Leadprocess improvement initiativesusing Lean, Kaizen, or Six Sigma methodologies to drive efficiency and cost optimization. - ManageSAP ECC and CRMproject activities, including designing test cases, coordinating user acceptance testing (UAT), and ensuring smooth implementation of system upgrades and process changes. - LeadSOP creation and standardizationrelated to SAP ECC and CRM processes, ensuring that system users are well supported with clear guidelines and best practices. - Drivecustomer feedback (Customer Experience) analysisand leadaction planningfor enhanced service delivery. - Collaborate withcross-functional teams and global stakeholdersto ensure successful project execution and alignment with strategic goals. - EnsureQuality Management System (QMS) complianceandaudit preparedness(SOX and external audits), including managing RCA/CAPA and maintaining documentation controls. - Present project progress, business cases, and insights to senior leadership through data-driven storytelling and reporting. - Lead the resolution ofcustomer escalations, partnering with global teams to tackle complex operational issues. - Mentor and guide team members while promoting apositive, collaborative, and performance-oriented team culture. - Own and manage specificsub-processes end-to-end, providing support for daily operations as required. - Supportpeople engagement initiativesby tracking daily performance, offering coaching, and facilitating feedback sessions. - Work closely with managers and team supervisors to address team learning needs, performance gaps, and development opportunities. - Foster a strongculture of accountability, collaboration, and innovation. - SupportWeb Billing operations, includingend-to-end process optimizationand customerportal registration.
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Process Excellence Lead
1 week ago
Gurugram, India Agilent Technologies Full timeJob Description Job Description We are seeking a dynamic and experienced individual to join our Commercial Operations team in Manesar. This role is critical to driving end-to-end process management, ensuring customer satisfaction and spearheading innovation and transformation projects across EMEA & India operations. This role blends strategic process...
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Process Excellence
2 weeks ago
Gurugram, Haryana, India Clix Capital Full timeDepartment - Process Excellence - Job posted on - Sep 23, 2024 - Employment type - Full Time **Job Description - Process Excellence** - Champion Continuous Process Improvement, change culture and quality service delivery across the company - Take lead on efficient execution and effective implementation of all process re-engineering, change and quality...
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Process Excellence Consultant
4 weeks ago
Gurugram, Gurugram, India Ramboll Full timeJob Description Company Description Company Description We invite you to bring your Process and problem-solving skills into play as you drive improvements and process excellence across global functions. To succeed in this role, you must have an outcome-based approach and a continuous improvement mindset. Are you our new Process Excellence Consultant Click...
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Process Associate
2 minutes ago
Gurugram, Haryana, India SDM Process Solutions Full timeThe work requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital. **Responsibilities** - Classify medical data and documents into database systems. - Create spreadsheets with large...
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Process Delivery
25 minutes ago
Gurugram, Haryana, India Ginni Systems Full time**Process Delivery & Excellence** We are seeking a Process & Delivery Excellence Lead to define, refine, and implement critical processes across the organization—spanning Agile project development, support, ticket management, and beyond. This individual will coach and guide teams on Agile practices (including estimation, ceremonies, and retrospectives),...
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Process Executive
5 days ago
Gurugram, Haryana, India ARS PROCESS SOLUTION Full timeResponsibilities Timings - 9:30am to 6pm 7:30pm to 3:30am **NOTE -Must Have Excellent communication skills.** **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift - US shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year...
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Senior Director of Process Excellence
2 weeks ago
Gurugram, Hyderabad, Indore, India Taskus Full time ₹ 15,00,000 - ₹ 35,00,000 per year*What We Offer:*At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive...
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Intern: Process Excellence- QA Team
4 days ago
Gurugram, Haryana, India CashKaro Full time**About Company** - CashKaro is India’s #1 cashback platform, trusted by over 25 million users! We drive more sales for Amazon, Flipkart, Myntra, and Ajio than any other paid channel, including Google and Meta. Backed by legendary investor Ratan Tata and a recent $16 million boost from Affle, we’re on a rocket ship journey—already surpassing ₹300...
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manufacturing technology
2 weeks ago
Gurugram, Gurugram, India Lenskart.com Full timeJob Description Company Description At Lenskart, we believe that clear vision is essential to personal growth and well-being. Our mission is to create technology-driven solutions that make high-quality, affordable eyewear accessible to everyone. Since our inception in 2010 as an online business in India, and the opening of our first retail store in New Delhi...
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Gurugram, India Ramboll Full timeJob Description Company Description Company Description We invite you to bring your Process and problem-solving skills into play as you drive improvements and process excellence across global functions. To succeed in this role, you must have an outcome-based approach and a continuous improvement mindset. Are you our new Process Excellence Consultant Click...
