[15h Left] Manager

The primary responsibility of this role is to manage and oversee the business operations of the Back-Office Department (BO) pertaining to Broking & Depository Participant (DP) operations. The role involves supervising daily operational activities, ensuring compliance with regulatory standards, handling client queries, driving automation initiatives, and supporting business growth through data-driven insights. Ideal Candidate A highly experienced professional with strong leadership skills, deep understanding of stock broking & DP operations, and the ability to balance compliance, operational efficiency, and business growth in a fast-paced environment. The candidate must demonstrate a customer-first attitude, be highly data-driven, and thrive in a competitive, result-oriented work culture. Responsibilities 1. Depository & Settlement Operations - Lead and manage overall functioning of Depository Operations. - Oversee day-to-day settlement activities including securities pay-in/pay-out. - Manage creation of pledges for margin shortfalls/exposure. - Handle back-office operations pertaining to Cash, FnO, Mutual Funds, Treasury Bill, and corporate actions. - Execute Dematerialisation/Transmission/Transposition of physical shares. - Facilitate Delivery Instruction Slip processing, Early Pay-in, and pledge/re-pledge/un-pledge transactions. 2. Business Operations & Reporting - Manage processes such as CKYC, CVL KRA, Demat Account Opening, and UCC creation. - Fulfil client necessities and assist with Demat account opening queries. - Process EOD margin files, trade files, and generate contract-cum-bills. - Prepare and deliver weekly/monthly MIS reports to management. - Maintain operational masters and update changes in systems/interfaces to ensure data accuracy. - Provide ad hoc and business growth reports using MS Excel and analytical tools. 3. Client Query & Stakeholder Management - Address and resolve client queries promptly, ensuring a “customer-first” approach. - Liaise with KYC agencies, Exchanges, Clearing Corporations, and regulators for timely query resolution. - Coordinate with Customer Service teams to handle escalations. - Collaborate with back-office vendors to resolve system-related issues. 4. Audit, Compliance & Governance - Ensure compliance with SEBI, CDSL/NSDL, and other regulatory requirements. - Manage Concurrent and Internal audits, ensuring zero non-compliance. - Establish controls to mitigate operational risks and ensure adherence to company policies. 5. Automation & Technology - Spearhead automation initiatives by leveraging unprocessed data for process improvements. - Test new automation products pre- and post-production implementation. - Collaborate with technology teams for back-office system enhancements. 6. Risk & RMS Monitoring - Possess knowledge of RMS (Risk Management System) in trading software. - Monitor clients’ daily risk positions and take corrective action where required. - Head necessary processes on a regular basis in RMS, DP, and CRF functions. Note: Additional responsibilities may be assigned based on organizational needs. Qualifications - Education: Graduate. - Experience: 5+ years in Stock Broking & DP operations. - Certifications (Mandatory): - NISM-Series-III-A (Securities Intermediaries Compliance). - NISM-Series-VI (Depository Operations). - NISM-Series-VII (Securities Operations & Risk Management). - Strong knowledge of Equity, F&O, Demat, and Broking industry. - Proficiency in CDSL DP System. - Advanced skills in MS Excel & MS Office tools. - Strong analytical acumen and problem-solving skills. - Proven experience in handling Concurrent/Internal audits. - Excellent leadership, communication, and collaboration skills.