(Urgent Search) Middle Python Automation Qa Engineer Irc278679

Description GlobalLogic is seeking a highly skilled AI ML Product Support Engineer who is transitioning from a Machine Learning development background into a client-facing product-focused support role This is a unique opportunity for individuals with a strong foundation in AI ML and cloud technologies to apply their technical expertise in diagnosing resolving and guiding the use of cutting-edge AI ML products and services Requirements A strong foundation in compute fundamentals including operating systems virtualization containerization Docker Kubernetes and basic system administration Hands-on experience with major cloud platforms like Google Cloud Platform GCP AWS or Azure especially with their AI ML services Applied knowledge of Generative AI and Large Language Models LLMs and familiarity with Google Cloud products such as Vertex AI Gemini and Dialogflow Experience in machine learning model development deployment and lifecycle management Proficiency with modern AI ML frameworks like TensorFlow PyTorch JAX or Ray and understanding of model architectures e g encoders decoders transformers and AI accelerators e g GPUs TPUs Strong problem-solving communication and debugging skills with a passion for helping users adopt and succeed with complex AI solutions Job responsibilities As an AI ML Product Support Engineer at GlobalLogic you will Must have an exp in L2 support for 6 months act as a key technical contact for customers using AI ML products and services primarily those on Cloud Computing Investigate troubleshoot and resolve product-related issues around machine learning model performance API integration deployment and infrastructure Guide customers on best practices for using tools like Vertex AI Gemini and Dialogflow in real-world AI applications Collaborate closely with internal engineering product and QA teams to escalate and resolve technical problems and influence product improvements Translate complex technical issues into clear documentation and contribute to internal knowledge bases and support materials Stay current on the latest trends in Generative AI and machine learning to support evolving customer needs What we offer Culture of caring At GlobalLogic we prioritize a culture of caring Across every region and department at every level we consistently put people first From day one you ll experience an inclusive culture of acceptance and belonging where you ll have the chance to build meaningful connections with collaborative teammates supportive managers and compassionate leaders Learning and development We are committed to your continuous learning and development You ll learn and grow daily in an environment with many opportunities to try new things sharpen your skills and advance your career at GlobalLogic With our Career Navigator tool as just one example GlobalLogic offers a rich array of programs training curricula and hands-on opportunities to grow personally and professionally Interesting meaningful work GlobalLogic is known for engineering impact for and with clients around the world As part of our team you ll have the chance to work on projects that matter Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what s possible and bring new solutions to market In the process you ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today Balance and flexibility We believe in the importance of balance and flexibility With many functional career areas roles and work arrangements you can explore ways of achieving the perfect balance between your work and life Your life extends beyond the office and we always do our best to help you integrate and balance the best of work and life having fun along the way High-trust organization We are a high-trust organization where integrity is key By joining GlobalLogic you re placing your trust in a safe reliable and ethical global company Integrity and trust are a cornerstone of our value proposition to our employees and clients You will find truthfulness candor and integrity in everything we do About GlobalLogic GlobalLogic a Hitachi Group Company is a trusted digital engineering partner to the world s largest and most forward-thinking companies Since 2000 we ve been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products platforms and services