Telecaller

4 weeks ago

Bengaluru India Loftsify Full time

Job Description

Company Description

Based in Bangalore, Loftsify collaborates with a trusted circle of talented craftsmen and carefully-selected suppliers to deliver exceptional spaces tailored to your aesthetic aspirations. Each design process is unique, creating spaces that inspire and are unparalleled in design and cost. Working with Loftsify offers a distinctive experience, as we approach every project with a personalized touch, ensuring each space is individual and inspiring.

Role Description

This is a full-time on-site role for a Telecaller, located in Bengaluru. The Telecaller will be responsible for making and receiving calls to clients, providing information about products and services, handling inquiries, and addressing customer concerns. Day-to-day tasks include maintaining call records, following up on leads, and achieving call targets. Additionally, the role involves coordinating with other departments to ensure customer satisfaction.

Qualifications

- Excellent verbal communication and interpersonal skills
- Experience in customer service or telecalling roles
- Ability to handle customer inquiries and concerns effectively
- Basic computer skills and proficiency in using CRM software
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Experience in the real estate or design industry is a plus

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