SOC Analyst

2 weeks ago


Hyderabad, India Ifintalent Global Private Limited Full time

Job Description The GSOC Analyst is a key member of the Global Security team, responsible for monitoring, triaging, investigating, and responding to security incidents across all global locations. The role requires a detail-oriented and investigative mindset, strong analytical skills, and the ability to act decisively under pressure. Key Responsibilities: Incident Management & Response: - Monitor and analyze incoming alerts from access control systems, alarms, and camera feeds. - Triage and analyze large volumes of data from multiple sources to identify patterns and threats. - Conduct initial investigations and coordinate detailed investigations as needed. - Execute procedures for physical security incidents, emergencies, and breaches. - Verify and contain threats by reviewing camera feeds, access logs, and remotely securing areas. - Escalate incidents to GSOC and security management according to protocols. - Maintain comprehensive documentation of incidents, root causes, and corrective actions. Access Control & Badging: - Manage access procedures, including badge issuance, revocation, and DNA (Do Not Allow Access) requests. - Verify employee identities and coordinate with HR to ensure proper access levels. - Investigate unauthorized access attempts, lost/stolen badges, and tailgating incidents using camera footage and logs. Monitoring & Maintenance: - Perform daily health checks of security systems and log issues for resolution. - Respond to system alerts such as camera tampering, offline devices, or forced doors. - Conduct annual access privilege reviews in coordination with HR and local management. Escalation & Reporting: - Follow predefined escalation paths and provide real-time alerts for critical incidents. - Generate post-incident reports and briefings for management. - Perform shift handovers and maintain MIS reporting on incident resolution. - Coordinate with man-guarding teams and other departments for a unified response to security incidents. Skills & Qualifications: Must-Have: - Maintain confidentiality, discipline, attention to detail, and ethical standards. - Problem-solving attitude and ability to work effectively in a team. - Minimum 2 years experience in security operations or related fields. - Experience with security/IOT technologies: access control, CCTV/VMS, intrusion detection, and alarm management platforms. - Graduate degree in Engineering or equivalent. - Willingness to work flexible hours including nights, weekends, and holidays. - Strong English communication skills, both written and verbal, for reporting and documentation. Preferable: - Prior experience in a Security Operations Center (SOC). - PSP certification (Physical Security Professional by ASIS). - Knowledge of compliance standards like ISO 27001. - Investigator qualification and ability to work independently. - Ability to manage multiple simultaneous incidents calmly and decisively. - Suggest process improvements for effective procedure implementation.


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