Food And Beverage Associate

3 weeks ago

Kolhapur MH IN Xpansecafe Full time

About Xpanse Coffee At Xpanse Coffee we blend high-quality brews with technology and creativity to deliver a modern cafe experience Our mission is to serve premium coffee and fresh food with consistency speed and a warm human touch As a fast-growing brand we value people who are passionate driven and ready to create delightful moments for our customers one cup at a time Job Summary The Food and Beverage Associate is the face of the Xpanse Coffee experience You will be responsible for engaging with customers taking orders preparing beverages and maintaining a clean and inviting cafe environment This is a fast-paced customer-facing role ideal for individuals who enjoy hospitality teamwork and the cafe lifestyle Key Responsibilities Customer Service Greet customers warmly answer questions about the menu and make recommendations Take orders accurately via digital POS systems and handle billing Ensure every customer has a welcoming and satisfying cafe experience Manage dine-in takeaway and online order flows efficiently Handle feedback or complaints professionally and escalate if needed Beverage Food Service Prepare and serve coffee tea and other beverages according to brand standards Assemble food items snacks or bakery products Maintain knowledge of ingredients allergens and special promotions Store Operations Ensure restocking of disposables condiments and supplies at service stations Follow opening and closing checklists as assigned by the shift lead Assist in managing inventory and receiving deliveries when required Brand Team Support Uphold Xpanse Coffee s values and service guidelines in every interaction Work collaboratively with associates kitchen staff and delivery partners Participate in training sessions product knowledge updates and team meetings Adapt to changing priorities or roles during rush hours Job Type Full-time Pay 12 000 00 - 13 000 00 per month Work Location In person

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