[Immediate Start] Job Template

3 weeks ago

Chennai, India Jobted IN C2 Full time

Overview: The Operations-TOPS-Process Associate position is a role within the Operations department of Prodapt. The overall purpose of the position is to ensure continuity in the functioning of tools and processes within a project in collaboration with the SMEs and recommending continuous enhancements to increase efficiency. Responsibilities: - Ensure 100% uptime with all existing tools and recommend improvements and enhancements - Create key stroke level process flows and process documentation independently - Collaborate with clients via calibration/quality calls and share necessary process related updates - Recommend transformation and enhancements in existing processes - Collaborate with SMEs Project Managers during critical situations and ensure recovery - Support SMEs and PMs in change management implementation. Requirements: - Bachelor's degree in any field - MSc/BE/Masters with specialization in IT/Computer Science (desired) - 0-3 years of work experience - Experience working in multi-channel delivery projects - Basic level skills in Microsoft office and Telecom - Basic level skills in tools and techniques, domain knowledge, process orientation, quality orientation, project management, change management, and omni channel service skills.

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    Chennai, Puducherry, India Deanta Full time ₹ 9,00,000 - ₹ 12,00,000 per year

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    Chennai, India Deanta Full time

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    3 weeks ago

    Chennai, India Deanta Full time

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    3 weeks ago

    Chennai, India Deanta Full time

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    3 weeks ago

    Chennai, India Deanta Full time

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    Chennai, Tamil Nadu, India OGAI Technologies Private Limited Full time ₹ 2,50,000 - ₹ 4,50,000 per year

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