Senior Manager – Mainframe Services

The Senior Manager of Mainframe Services plays a critical leadership role in managing Mainframe infrastructure across on-premises data centers This role ensures the delivery of Mainframe Infrastructure Services and drive platform modernization optimization initiatives as well as Innovation and Automation The Senior Manager oversees both third-party and internally managed IT infrastructure to meet the enterprise s operational and strategic needs Key Responsibilities Mainframe Engineering Lead the design deployment and lifecycle management of Mainframe Infrastructure installed in Colo datacenters Ensure Mainframe infrastructure solutions are optimized secure and aligned with business and technology strategies Champion innovation automation Ansible AI enabled and DevOps practices to accelerate delivery and improve reliability Oversee Mainframe services delivery and collaborate with Internal and External stakeholders to manage platform Manage initiatives to modernize legacy mainframe systems by working closely with application teams improving operational efficiency reducing costs and enhancing business agility Operational Governance and IT Service Management Manage the performance of IT infrastructure services delivered by external vendors ensuring service-level agreements SLAs are met and supporting business continuity Act as the point of escalation for critical issues from business partners driving prompt and effective resolution Oversee governance of IT operations ensuring that outsourced services are aligned with enterprise goals and maintaining compliance with regulatory and business standards Team Leadership and Cross-functional Collaboration Lead a team of infrastructure engineers and professionals fostering innovation efficiency and collaboration Partner closely with application and product teams ensuring infrastructure capabilities effectively support evolving business requirements Guide the team in adopting best practices for infrastructure resilience and security while enabling digital transformation initiatives Drive cross-functional programs that enable cloud adoption infrastructure optimization and digital transformation Required Qualifications This role requires a deep understanding of Mainframe technologies z OS DB2 IMS MQ Series Broadcom Software Mainframe Hardware - z16 DASD DS8K Tape TS7770 technologies Strong leadership skills and experience with large-scale infrastructure projects are essential to successfully guide the organization and improve overall business agility Experience Bachelor s degree in computer science Engineering MIS or a related field or equivalent work experience 15 years of Experience in managing Mainframe Infrastructure z16 DS8000 TS7770 hardware SAN Fabric and Software z OS DFSMS GDPS CA1 ACF2 DB2 IMS MQ Series and various other ISV Software s from IBM BMC Broadcom etc Deep understanding of mainframe technologies with hands on experience - z OS Mainframe Storage Hardware Software Broadcom Products and IBM and other ISV Products 10 years of leadership experience with a proven track record in delivering business and technical roadmaps by leading technical teams and executing initiatives Experience in driving cost optimization initiatives and rationalization Manage software installations upgrades and patching - IBM and Broadcom and Other vendor software s Technical Expertise Demonstrated ability to design deploy and manage large-scale Infrastructure operations focusing on reliability performance and scalability Strong knowledge of Mainframe server architecture storage solutions DS8K TS770 and SAN Fabric Strong knowledge on Mainframe Modernization and Cloud technologies including AWS Azure and GCP is a plus Strategic Leadership Proven record of driving diverse initiatives and executing efficiently balancing short-term goals with long-term strategy Operational Excellence Skilled in ITSM practices e g incident problem and change management especially within datacenter and Cloud Expertise in implementing automation and monitoring solutions to reduce manual intervention optimize infrastructure and improve system reliability Demonstrated reasoning and troubleshooting skills to resolve complex technical issues Financial Acumen Ability to manage budgets including capital and operational expenses related to Mainframe server storage Backup and datacenter initiatives Skilled in cost optimization vendor management and strategic partnerships to maximize infrastructure investments Communication and Collaboration Strong customer service orientation with experience in customer relationship management Proven success in influencing leading and coaching technical teams including those outside of direct leadership Excellent communication skills with the ability to articulate complex technical concepts to executives and non-technical stakeholders Preferred Qualifications Technical and Strategic Vision Experience delivering Mainframe Solutions with a commercial mindset Skills on Mainframe Modernization assessment and cloud migration is a plus Solid understanding of emerging I O technologies and industry best practices including knowledge of IT service management ITIL and agile methodologies Success in blending traditional best practices with emerging methods such as DevOps to achieve agility Familiarity with data center management and understanding of current infrastructure trends Communication and Influence Proven ability to articulate complex technical information effectively to both technical and non-technical audiences across all organizational levels Strong written and verbal communication skills with a track record of building rapport credibility and trust with stakeholders at all levels Demonstrated ability to influence and negotiate in complex scenarios including experience leading change initiatives that drive organizational impact Financial Acumen Experience in financial planning and budget management at both the departmental and project level with a strong business sense and ability to drive cost optimization Expertise in budget planning financial management and cost-saving strategies such as MIPS reductions and software rationalization Leadership in a Global Environment Experience working within a geographically dispersed team environment successfully managing technical delivery through both vendor on- and off-shore and employee resources Proven success in championing organizational change and leading initiatives that drive continuous improvement and operational excellence Vendor and Partner Management Strong vendor management and partner relations skills with experience in managing strategic partnerships to maximize infrastructure and technology investments About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years We are a U S based financial planning company headquartered in Minneapolis with a global presence The firm s focus areas include Asset Management and Advice Retirement Planning and Insurance Protection Be part of an inclusive collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work You ll also have plenty of opportunities to make your mark at the office and a difference in your community So if you re talented driven and want to work for a strong ethical company that cares take the next step and create a career at Ameriprise India LLP Ameriprise India LLP is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex genetic information age sexual orientation gender identity disability veteran status marital status family status or any other basis prohibited by law Full-Time Part-Time Full time Timings 2 00p-10 30p India Business Unit AWMPO AWMP S President s Office Job Family Group Technology