Branch Manager

Job Title Branch Manager - IT Training Centre Nagercoil Location Nagercoil Tamil Nadu Branch of IT Desk Purpose of the Role The Branch Manager will lead the Nagercoil training centre driving its operational financial and business development objectives They will ensure high-quality delivery of training programmes CCNA Cyber Security AWS Python Full Stack Web Development Machine Learning Data Science Digital Marketing MS Office C C Java PHP MEAN MERN Java Full Stack and deliver an excellent student experience while managing resources staff and centre growth Key Responsibilities Business Development Sales Develop and execute a branch-level business plan to meet or exceed monthly quarterly annual revenue targets for all training programmes Identify local market opportunities in and around Nagercoil for corporate tie-ups student outreach workshops seminars school college alliances Drive student enrolments marketing campaigns online offline lead-conversion tracking and follow-up Monitor competitor activity in the region suggest differentiators and implement key promotions Operations Delivery Oversee daily operations of the training centre scheduling classes managing batch sizes trainer allocation lab infrastructure equipment venue upkeep Ensure training quality timely curriculum delivery trainer performance student feedback and satisfaction Maintain high standards of student care troubleshooting student issues ensuring retention Manage centre logistics IT systems software licences lab computers classroom AV internet connectivity safety hygiene norms Team Leadership HR Recruit train coach and mentor the branch team trainers lab assistants front-office staff counsellors Set individual and team KPIs conduct regular performance reviews reward good performers and manage under-performers Foster a positive work culture promote collaboration continuous learning and high morale Financial Management Reporting Prepare branch budget monitor P L for the centre revenue costs rent utilities consumables salaries marketing Monitor monthly quarterly performance against budget take corrective actions as needed Maintain accurate records of enrolments drop-outs revenue per course cost per student ROI of marketing campaigns Provide timely reports to regional head office as per Networkz Systems processes Quality Compliance Customer Experience Uphold company policies brand standards and training delivery standards of Networkz Systems Ensure compliance with any local regulatory requirements education training approvals safety fire etc in Tamil Nadu Handle student feedback complaints and escalations ensure resolution and continuous improvement Maintain the centre s premises ensure safety cleanliness and that facilities reflect a professional image Qualifications Experience Bachelor s degree in Business Administration Management IT or a related discipline MBA is a plus Indeed Minimum 5-7 years of experience in branch operations sales centre management in education training IT domain with at least 2-3 years in a leadership role Indeed 1 Proven track record of meeting exceeding sales enrolment targets managing budgets and P L Strong understanding of the IT training market especially for courses like CCNA AWS Python Web Dev Digital Marketing etc like what Networkz Systems offers Excellent leadership skills with ability to manage motivate and develop a team Manatal 1 Excellent communication skills in English and the local language Tamil Proficient in MS Office training management tools CRM lead-tracking software Strong analytical skills able to interpret performance data generate insights and drive corrective actions High degree of integrity professionalism and student-centric mindset Skills Competencies Strategic thinking and planning Sales marketing acumen People management and coaching Operational and financial management Customer service orientation Problem solving and decision making Excellent interpersonal negotiation and presentation skills Adaptability initiative and drive Local market knowledge of Nagercoil and surrounding regions preferred We Offer A leadership role in a fast-growing IT training brand Networkz Systems in Nagercoil Opportunity to build and lead your own branch centre Competitive remuneration performance incentives based on branch targets Support from regional head office marketing curriculum trainer pool Career growth opportunities Regional Head Multiple Branches etc Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Paid sick time Paid time off Work Location In person