(Urgent) Tele Calling Executive

3 weeks ago

Ambala HR IN QVC CERTIFICATION SERVICES PRIVATE LIMITED Full time

Job Summary The Telecaller is responsible for handling calls to customers clients or leads providing information about products or services generating sales maintaining customer relationships and ensuring excellent service standards to achieve business targets Key Responsibilities Make outbound calls to potential and existing customers to promote products or services Handle inbound calls and address customer inquiries or complaints professionally Maintain detailed records of calls customer interactions and outcomes in the CRM system Follow up on leads generated through marketing campaigns or walk-ins Understand customer needs and offer suitable solutions or products Participate in team meetings and contribute to process improvements Skills and Qualifications Education Graduation and Master s Degree mandatory Experience 1-2 years of experience in telecalling telesales or customer service Communication Excellent verbal communication skills in English Hindi local language Computer Skills Basic knowledge of MS Office Personality Confident polite and persuasive with good listening skills Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person

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