Manager – Wellness

2 weeks ago

Gurugram, India Pernod Ricard India Full time

Position Type: Contract Role Overview The Manager – Wellness will be responsible for driving employee wellness initiatives across India. This role requires strong experience in healthcare/wellness management, excellent communication skills, and the ability to coordinate effectively with hospitals, doctors, wellness partners, and internal stakeholders. The position reports to the Head – Administration & Wellness. Key Responsibilities 1. Wellness Program Management - Plan, implement, and monitor wellness programs and activities for employees across India. - Coordinate with service providers such as Cult Fit, Optum, ambulance partners, hospital coordinators, and other wellness vendors to ensure seamless execution. - Identify and engage best doctors for employee consultations and manage tie-ups, coordinate with internal and external medical professionals. - Assess wellness needs based on employee feedback and organizational priorities. - Drive employee engagement initiatives focused on health, fitness, and overall well-being. 2. Medical & Healthcare Coordination - Act as the primary point of contact for hospitals, clinics, and medical professionals. - Maintain strong relationships with doctors and healthcare service providers to facilitate timely support for employees. - Provide guidance to employees on wellness-related issues and available medical services. 3. Medical Insurance Management - Manage end-to-end administration of employee medical insurance. - Assist employees with cashless hospitalization procedures and reimbursement claims. - Coordinate with TPA/insurance partners to ensure smooth and timely claim settlements. 4. Administration & Vendor Management - Coordinate with external vendors, wellness partners, and service providers. - Support the Administration team in Pan-India activities such as AMC management, office upkeep, preparing SOPs, and general coordination. - Oversee wellness-related contracts, SLAs, and service quality. - Ensure timely renewals, documentation, and reporting. 5. Reporting & Communication - Prepare and present wellness dashboards, reports, and management presentations. - Use Excel, PowerPoint, and other tools to track key metrics and program outcomes. - Communicate program updates, policies, and wellness initiatives effectively to employees. 6. Collaboration & Stakeholder Management - Work closely with HR, Admin, and regional office teams. - Display a collaborative, positive, and solution-oriented approach in managing diverse stakeholders. 7. Travel Requirements - Willingness to travel across India based on program and business needs. Key Skills & Competencies: - Strong experience in wellness programs and hospital/medical operations. - Excellent communication and interpersonal skills. - Strong network within the medical community and healthcare professionals. - Proficiency in MS Excel, PowerPoint, and presentation creation. - Ability to manage multiple stakeholders and service providers. - Problem-solving mindset with a positive, helpful attitude. - Experience in Administration functions is an advantage. - Ability to work in a fast-paced, multi-location environment. Experience: Minimum 7+ years in reputed hospitals or healthcare organizations in India. Education: Graduate / Postgraduate Joining: ASAP

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