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Job Description Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit TL-Windows,SCCM,MSHyper-V&SCVMM Job Summary The Track Lead in Support & Operations plays a crucial role in managing operational excellence while focusing on continuous improvement and problem-solving. This position is responsible for empowering teams, ensuring client satisfaction by meeting SLAs, and driving innovative solutions that enhance organizational processes. (1.) Key Responsibilities 1. Enhance Operational Systems Using Microsoft Hyper-V And Scvmm To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning. 2. Collaborate With Clients To Understand Their Needs And Ensure The Support Team Meets Client Expectations Through Effective Use Of Sccm For System Management And Deployment. 3. Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Aligning Team Efforts With Operational Objectives. 4. Introduce Innovative Ideas And Improvements In Operational Processes, Leveraging Insights From Microsoft Hyper-V Environments And Sccm Functionalities To Drive Organizational Progress. 5. Provide Tailored Solutions That Align With Customer Requirements, Utilizing Microsoft Hyper-V And Scvmm To Enhance Service Delivery And Achieve Business Results. Skill Requirements 1. Proficient In Microsoft Hyper-V And Scvmm With A Strong Understanding Of Virtualization And Cloud Solutions. 2. Solid Experience With Sccm For System Management, Application Deployment, And Reporting. 3. Excellent Problem-Solving Skills And A Strong Focus On Continuous Improvement. 4. Ability To Lead Teams Effectively And Communicate Project Goals Clearly. Certification 1. Optional But Valuable Certifications: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate. Skill (Primary) Data Center-DC Converged-DC Virtualization (x64)

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