Urgent Assistant Store Manager

3 days ago

Bengaluru India Kushal's Fashion Jewellery Full time

Job Description Job Description Job Title : Assistant Store Manager Department : Retail Stores Reports To : Store Manager Role Summary : The Assistant Store Manager supports the Store Manager by achieving sales targets, ensuring operational excellence, and fostering exceptional customer experiences through team leadership and collaboration. Key Responsibilitie s : Customer Focus - Assist in fostering a customer-centric culture by ensuring exceptional customer service. - Exhibit emotional intelligence to build trust and rapport with customers. - Handling escalated customer queries, concerns, and feedback with professionalism and empathy. - Monitor adherence to company policies and guidelines by all team members. Sales Mastery - Contribute to driving the store sales targets, including category-wise goals. - Assist in leveraging data insights to optimize inventory and identify growth opportunities. - Collaborate with the Store Manager and Visual Merchandising (VM) team to maintain impactful in-store displays. Leadership Excellence - Support the Store Manager in motivating the team to achieve high performance through coaching and recognition. - Assist with resolving team conflicts and fostering a collaborative work environment. - Assist in conducting on-the-job training (OJT) and support employee development through constructive feedback. - Assist in employee schedules, provide feedback on performance reviews. Change Management - Adapt quickly to new business strategies and processes, ensuring smooth implementation within the team. - Promote flexibility and enthusiasm for adopting new processes and technologies. Decision-Making - Provide input and support for data-driven decisions that enhance customer satisfaction and operational efficiency. - Assist in analysing store performance metrics and implementing improvements. Store Operations Excellence - Maintain outstanding store condition, ensuring it is clean, organized, and visually appealing. - Supervise daily store operations, including stock management, visual merchandising, and shrinkage prevention. - Ensure the store maintains compliance with company standards through regular checks and audits. - Handle administrative tasks such as preparing reports and assisting with scheduling. Candidate Requirement : - HSC with 5+ years of Experience / Bachelors Degree with 3+ years of experience, specifically in fashion retail industry , must be at a Team Leader/Team handling role for min 6 months .HSC qualification with 5+ years of experience in Fashion Retail - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail POS systems. - Exceptional customer service skills, including active listening, problem-solving, and the ability to build strong customer relationships. - Proven ability to drive sales, meet targets. - Ability to motivate, guide, and develop a team. - Excellent communication, interpersonal, and conflict resolution skills. - Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. check(event) ; career-website-detail-template-2 => apply(record.id,meta) mousedown=lyte-button => check(event) final-style=background-color:#6875E2;border-color:#6875E2;color:white; final-class=lyte-button lyteBackgroundColorBtn lyteSuccess lyte-rendered=>

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