Sr. Technical Program Manager, MENA Payments, MENA Payments

2 weeks ago

Chennai, Tamil Nadu, India Amazon Full time
At Amazon, we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon's requires the applied skills of experienced and innovative Technical Program Managers to tackle challenges at Amazon scale.

The MENA Payments Tech Team's vision is to delight our customers with the best payment experience To achieve this vision, we are in search of Sr. Technical Program Manager who will lead delivery of large, significantly complex, cross-functional technology initiatives and launch customer facing features for clients in MENA region. As a TPM on our team, you will be responsible for owning the roadmap, define clear requirements, make/facilitate tech design choice and decisions, and plan and achieve the delivery dates. You will have significant influence on our overall strategy by helping define product features, influence system architecture, and spearhead the best practices to delivery high quality products. The ideal candidate is clearly passionate about new opportunities and has a demonstrated track record delivering new features and products in highly complex environment. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. You will tackle large complex projects, document complex business rules in a highly distributed team, understand service-oriented architecture and lead build of reliable, scalable, secure products for our customers in a hyper-growth environment where priorities shift fast.

Key job responsibilities
Key job responsibilities
* Develop and execute project plans with an impact across MENA Payments
* Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
* Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
* Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building, lasting relationships with both internal and external customers
* Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
* Demonstrate the ability to break abstract goals into attainable, measurable work items
* Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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