Genesys Co-Pilot Developer

1 day ago

Hyderabad, India Knack RCM Full time

- Must have hands-on experience with Genesys Cloud, specifically configuring and managing its core features and AI capabilities. - Direct experience with Co-pilot, preferably Genesys Co-pilot, including deployment, training, and optimization of its generative AI and natural language processing (NLP) models. - Proficiency in using Genesys Cloud APIs and web services to integrate Co-pilot with existing CRM, knowledge bases, and other business applications. - Solid understanding of cloud architecture and deployment best practices within a Genesys environment, ensuring security and scalability. - Proven ability to manage the full project lifecycle, from initial requirements gathering to final deployment and post-launch support. - Experience with Genesys reporting and analytics to measure Co-pilot's effectiveness and identify areas for improvement. - Knowledge of healthcare data privacy regulations (like HIPAA) and the ability to ensure the Genesys environment is secure and compliant. - Strong technical troubleshooting skills to quickly resolve issues related to the Genesys platform, integrations, and overall infrastructure.

  • Genesys Co-Pilot Developer

    2 days ago

    Hyderabad, India Knack RCM Full time

    Must have hands-on experience with Genesys Cloud, specifically configuring and managing its core features and AI capabilities.Direct experience with Co-pilot, preferably Genesys Co-pilot, including deployment, training, and optimization of its generative AI and natural language processing (NLP) models.Proficiency in using Genesys Cloud APIs and web services...

  • Genesys Co-Pilot Developer

    4 hours ago

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