[Urgent] Gm

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce JOB PURPOSE To manage day-to-day operation pertaining to Soft Hard FM Cafeteria Travel Car Hire Hotel tie-ups etc in the circle property portfolio - Circle Offices MSC s Guest Houses warehouses Oversee the operation and performance of various vendors service providers AMC providers to ensure service continuity and agreed SLA are met Responsible for generating and submitting circle level MIS reports records and supporting the budgeting exercise ESSENCE OF ROLE - Key Accountabilities Impact on the Business - Ensure efficiency of deliverables through capable vendor performance management define TATs of all the services provided based on defined SLA s - Deliver enhanced employee work environment at circle MSC s through efficient FM - Compliance to governance DOA - Assist Property and FM head in effectively managing infrastructure projects new space repairs and renovation pertaining to circle office - Budgetary and financial controls - implement changes based on audit surveys to enhance service - Periodic meetings with all vendors to discuss their performance v s SLAs defined - Monitor travel partners to ensure high level of service - airlines car hotels etc - Manage transfers into and assist with out of the circle movement - car apartment schools etc - Timely renewal and release of all property leases agreements Assist Property head with landlord issues if any - Ensure consistent cafe services with food having variety quality and hygiene Auditing premises of the vendors supplying food - Evaluation and implementation of suggestions observations generated from surveys and audits Customers Suppliers and Third Parties - Monitor vendor performance w r t agreed service levels gives guidance for improvement and prepare score cards - Highlights the gaps to Head - Property and Vendor s senior management - Checking of vendor bills payments preparing GRN Service entry etc Leadership and Teamwork - Manage employee interactions through effective stakeholder management surveys score cards and provide feedback on action taken - Monitor operational efficiency of the service providers by ensuring TATs and compliance to guidelines - Proactively manage the interface with internal stakeholders like IT Network HR HSW FRS etc - support HR in employee events Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership