Only 24h Left Dotnet Support Engineer

7 days ago


Thiruvananthapuram, Kerala, India Tata Consultancy Services Limited Full time
Job Description

JD

Must-Have

- Should have a strong understanding of .net, SQL and MQ.
- Should be able to debug .net code and able to create and run SQL scripts.
- Should have worked in a support environment (monitoring emails, dashboards, jobs and restarting services).
- Have knowledge in monitoring using tools like Grafana and worked on ticketing tool like service now.
- Coordinate business & Developers to provide production support, including off-hours.
- Have experience in deploying .net code.
- Identify opportunities and lead effort to reduce support footprint and improve system quality and availability.
- Address and troubleshoot technical issues related to .net applications, frameworks, and environments.
- Experience in bringing in innovation and automation.
- Provide support to clients or internal users, helping them resolve problems and ensuring their systems run smoothly.
- Should be willing work to in shifts, including night shift - (24x7) project.
- Willing to work over weekends.
- Should be well versed with Major Incident, Problem management and Change management processes.
- Should be working from office.

Good-to-Have

- Regularly monitor .net applications for performance and reliability, applying patches and updates as necessary.
- Use debugging tools to identify and fix bugs in .net code, ensuring that applications are functioning as intended.
- Work with developers, QA teams, and system administrators to ensure seamless integration and functionality of .net applications.

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