Delivery Manager
3 weeks ago
Job Description Job Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagementsparticularly across the US and international marketsand a proven record of driving high CSAT (Customer Satisfaction) scores. This position requires a strategic thinker who can balance client needs, delivery excellence, and operational efficiency while leading global cross-functional teams. Key Responsibilities - Lead and manage end-to-end global delivery operations across multiple regions (US, Europe, and Asia). - Drive consistent achievement of CSAT, SLA, and delivery excellence metrics. - Manage client relationships within the IT Services and Consulting domain, ensuring high satisfaction and retention. - Lead delivery governance, risk management, and performance reporting. - Build, mentor, and inspire global delivery teams to deliver high-quality outcomes. - Collaborate with sales, pre-sales, and account management teams for solutioning and new business support. - Implement best practices for delivery frameworks, methodologies, and process optimization. - Handle client escalations proactively, ensuring timely and effective resolution. - Continuously identify areas for innovation, automation, and operational improvements. Required Skills & Qualifications - 20+ years of proven experience in IT Service Delivery or Program Managementwithin the IT Services / Consulting industry. - Hands-on experience managing US and global clients across multiple time zones. - Strong expertise in service delivery governance, SLA management, and customer satisfaction improvement. - Demonstrated ability to lead large, distributed technical and functional teams. - Proven track record in maintaining or improving CSAT and delivery performance metrics. - Excellent communication, analytical, and stakeholder management skills. - Exposure to Cloud, ERP (IFS, SAP, ServiceNow), or Managed Services preferred. - PMP, ITIL, or similar certification is an advantage. Who You Are - A go-getter with a proactive and customer-first mindset. - A strategic leader who balances operational delivery with client success. - A collaborative communicator who can influence across cultures and levels. - A data-driven decision-maker who thrives in fast-paced global environments.
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IT Delivery Manager
4 weeks ago
Chennai, India Sampoorna Consultants Full timeJob Description Role Summary Ashley Furniture is seeking an experienced IT Delivery Manager to lead our IT Logistics function, overseeing Warehouse Management System (WMS) and Transportation Management System (TMS) teams in Chennai. This is a strategic leadership position responsible for managing multiple cross-functional teams including development, quality...
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Associate Product Manager
2 weeks ago
India Delivery Hero Full timeCompany Description As the world s pioneering local delivery platform our mission is to deliver an amazing experience fast easy and to your door We operate in over 70 countries worldwide powered by tech designed by people As one of Europe s largest tech platforms headquartered in Berlin Germany Delivery Hero has been listed on the Frankfurt Stock Exchange...
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Associate Product Manager
2 weeks ago
India Delivery Hero Full timeCompany Description As the world s pioneering local delivery platform our mission is to deliver an amazing experience fast easy and to your door We operate in over 70 countries worldwide powered by tech designed by people As one of Europe s largest tech platforms headquartered in Berlin Germany Delivery Hero has been listed on the Frankfurt Stock Exchange...
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Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Mastech Digital Full timeJob Title: Delivery Manager – Data & Analytics (D&A)Location: Chennai, Bangalore, HyderabadExperience: 10–16 years (with strong experience in analytics delivery and client management) Department: Data & Analytics / Delivery ManagementBudget: Open to discussNotice Period: Immediate joiner/ Serving notice with less than 60 days/Notice is less than 45...
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Delivery Manager
4 weeks ago
Chennai, India Mastech Digital Full timeJob Title: Delivery Manager – Data & Analytics (D&A)Location: Chennai, Bangalore, HyderabadExperience: 10–16 years (with strong experience in analytics delivery and client management)Department: Data & Analytics / Delivery ManagementBudget: Open to discussNotice Period: Immediate joiner/ Serving notice with less than 60 days/Notice is less than 45...
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Delivery Manager
4 weeks ago
Chennai, India Mastech Digital Full timeJob Title: Delivery Manager – Data & Analytics (D&A)Location: Chennai, Bangalore, HyderabadExperience: 10–16 years (with strong experience in analytics delivery and client management)Department: Data & Analytics / Delivery ManagementBudget: Open to discussNotice Period: Immediate joiner/ Serving notice with less than 60 days/Notice is less than 45...
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Delivery Manager
4 weeks ago
Chennai, India Mastech Digital Full timeJob Title: Delivery Manager – Data & Analytics (D&A) Location: Chennai, Bangalore, Hyderabad Experience: 10–16 years (with strong experience in analytics delivery and client management) Department: Data & Analytics / Delivery Management Budget: Open to discuss Notice Period: Immediate joiner/ Serving notice with less than 60 days/Notice is less than 45...
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Delivery Manager
2 weeks ago
Chennai, India Mastech Digital Full timeJob Title: Delivery Manager – Data & Analytics (D&A) Location: Chennai, Bangalore, Hyderabad Experience: 10–16 years (with strong experience in analytics delivery and client management) Department: Data & Analytics / Delivery Management Budget: Open to discuss Notice Period: Immediate joiner/ Serving notice with less than 60 days/Notice is less than 45...
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Delivery Manager
4 days ago
Chennai, India Mastech Digital Full timeJob Title: Delivery Manager – Data & Analytics (D&A) Location: Chennai, Bangalore, Hyderabad Experience: 10–16 years (with strong experience in analytics delivery and client management) Department: Data & Analytics / Delivery Management Budget: Open to discuss Notice Period: Immediate joiner/ Serving notice with less than 60 days/Notice is less than 45...
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Delivery Manager
3 weeks ago
Chennai, India Live Connections Full timeRole Summary – Delivery Manager (15+ Years Experience) Location: Hyderabad or Chennai Notice Period: Immediate Joiners Only We are seeking a highly experienced Delivery Manager with a strong background in US Healthcare, .NET technologies, and large-scale team leadership. This is a global role responsible for leading software delivery and support teams...
