Senior Analyst, Quote to Cash

Job Description Company Profile Since year 2003, Oceaneering's India Center has been an integral part of operations for Oceaneering's robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary - The Support Specialist will report to the Lead Sr. Specialist or Manager and support his or her direct reports. This position will be responsible for performing billing activities, collecting, and applying for payments in a timely manner alongside identifying further opportunities to improve overall efficiency and maximize cash flow. - Remote work model that enhances productivity and work-life balance. - Ability to travel to Oceaneering Chandigarh Office once a year. Duties And Responsibilities - Accurately prepare, create, and process customer invoices including necessary supporting documentation & authorization, to ensure timely billing. - Communicate with the Finance and Operations teams as required to ensure the billing pack is exhaustive, inclusive, and in accordance with contractual requirements. - Work closely and educate our Operations & Finance teams to ensure billing is known to be a daily process, rather than a month end process. - Creation of PeopleSoft Customer Contracts and updating the rate set as and when required. - Embrace and look for continuous improvement with existing technology to attain improvement across all areas, to optimize Days Sales Outstanding (DSO), FCF & unbilled revenue. - Assist in providing recommendation for customer credit limit review, and for sales reserve/bad debt provisions. - Communicate with customers via phone, e-mail, or other approved means to achieve timely payments and resolve customer queries. - Provide high level customer service regarding credit & collection issues: - daily resolution on all credit requests provide information for refunds resolve on account balances, unapplied cash, customer discrepancies and short payments. - Escalate trends of delinquent accounts to immediate supervisor and management as defined in Company policy. - Enlist the efforts of sales and senior management when necessary to accelerate the collection process. - Responsible for applying cash received from client, considering relevant taxes, exchange rate etc. in accordance with remittance advice. - Booking of Credit Notes, small write-offs and set offs. - Trouble-shoot on any issues, concerns, bottlenecks, etc. in all the Quote to Cash processes. - Ensure operational goals and objectives are met on time always, to drive deployment and adoption of process changes. - Develop and maintain positive working relationships with business and functional groups, colleagues, customers, and advisors to ensure continued commitment to a best-in-class global Quote to Cash cycle. - Perform other assigned tasks and duties necessary to support the Quote to Cash functions. Qualifications REQUIRED - A bachelor's degree is required. However, in Accounting and Finance, it is a plus. - Prior experience of 4+ years in similar Accounts Receivable functions. - Previous experience or good understanding of Finance Accounts Receivable (Quote to Cash) functions including but not limited to Credit, Billing, Collections, Cash Application, and related finance functions. DESIRED - Proficiency in MS suite inc. Outlook, PowerPoint, Word, and Excel. - Knowledge and understanding of PeopleSoft Financial capabilities. - Experience in testing/implementing new systems and/or processes. KNOWLEDGE , SKILLS , ABILITIES , and AND OTHER CHARACTERISTICS: - Excellent knowledge of Accounts Receivable processes and accounting principles. - Self-motivator who can work independently and meet daily deadlines. - Good oral and written communication skills. - Ability to embrace change, work to tight deadlines, share benefits with stakeholders, and collaborate with team members to drive positive results. - Highly organized with ability to manage multiple priorities and deliver assignments on time. - Ability to work across functional and geographic boundaries. - Highly productive and strong analytical skills. - A good team member with problem analysis and problem-solving skills. - Peoplesoft experience is a plus. How To Apply Oceaneering's policy is to provide equal employment opportunities to all applicants. How To Apply Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals. How To Apply In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so and the possibilities are endless.