
BSG:Lead - Cards & Payments
4 weeks ago
Job Description
WBO:Retail Forex & Remittances Center Process Control- Activity Champion
INTERNAL USAGE:
No. of Vacancies: Reports to: TxBO:Retail Forex & Remittances Center Group Head
Is a Team leader Y/N Team Size:
Grade: DM/MGR/SM
Business: Corporate Centre Department: Wholesale Banking Operations Sub-Department:
Location: Airoli
About Department
The wholesale banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)
About Role
The Retail Forex & Remittances Center Process Control is responsible for compliance of outward remittance, Inward Remittance and multi-currency card of PAN India branches. They are responsible for Processing and verification of Outward and Inward Remittance.
Key Responsibilities
Ensure Cost Control for the FY and manage operational loss
Handle customer Complaints and ensure adherence to prescribed TAT for customer centric clear transactions (non rejection cases)
Ensure Error-free compliance of transactions and processing of retail forex transactions as well as SWIFT payments
Implement Automation of Processes
Ensure Reduction in number of audit irregularities & timely rectification and prompt reconciliation of GL heads.
Qualifications
Optimal qualification for success on the job is:
Graduate/ MBA preferred
Additional Certificate course related to Banking sector
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Knowledge of banking products and services
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to manage complex client situations
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
Ability to handle pressure and meet deadlines
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