Field Service Technician

1 day ago

Pune India Orbit AgriTech Full time

Job Description Eligibility Criteria - Educational Background: ITI Certification OR Diploma in Mechanical or Electrical Engineering - Experience: Minimum of 1 year of experience working as a field service technician in Automobile, Motor, EV, or Farm Machinery companies - Preferred Industry: Manufacturing sector - Candidate must be comfortable travelling to Pune, Satara, Ahilyanagar, and Kolhapur regions for company-related work. (Travel-related expenses are covered by the company) Salary Range: 15k-26k (Based on candidate's experience and current salary package) Additional Benefits - Health and Accident Insurance - Travel and Food Reimbursement for work-related travel Key Responsibilities A. Maintenance & Repair - Travel regularly to attend breakdown calls and perform diagnostics, troubleshooting, maintenance, repairs, and servicing of products. - Conduct routine inspections to ensure machinery is functioning optimally and in line with safety standards. - Provide service support for products under warranty. B. Customer Support & Training - Ensuring customer satisfaction through high-quality customer service and effective technical support. - Guide and train customers on basic machine operation, safety procedures, and regular maintenance tasks. C. Service Documentation and Customer Feedback - Maintain accurate records of machine issues, maintenance activities, repairs performed, and spare parts used after each visit. - Collect customer feedback on machine performance and share insights with the R&D team for product improvement. D. Demo & Sales Support - Support the team during machine demo activities in sales visits whenever required. Company Info: Orbit AgriTech is an innovative manufacturing company in the Agri-Tech sector, building advanced electric machines to modernize farming. Founded by IIT Bombay and Harvard alumni with experience at Mahindra, Swiggy, and BCG, we blend field insight with strong technical expertise. Our first product, the Orbit PT Pro, is a next-gen electric power tiller designed for performance, safety, and comfort.

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