Lead - Product Security Architect

Sprinklr is the definitive AI-native platform for Unified Customer Experience Management Unified-CXM empowering brands to deliver extraordinary experiences at scale across every customer touchpoint By combining human instinct with the speed and efficiency of AI Sprinklr helps brands earn trust and loyalty through personalized seamless and efficient customer interactions Sprinklr s unified platform provides powerful solutions for every customer-facing team spanning social media management marketing advertising customer feedback and omnichannel contact center management enabling enterprises to unify data break down silos and act on real-time insights Today 1 900 enterprises and 60 of the Fortune 100 rely on Sprinklr to help them deliver consistent trusted customer experiences worldwide As Product Security Architect - Senior you will Support in defining baseline security standards for Sprinklr products with deployments on AWS Azure and GCP Support in driving Sprinklr s Secure Software Development Lifecycle with a focus on product infrastructure and cloud security Review and Assess configurations of cloud services cloud network and technologies being deployed in the cloud environments Perform network level pen testing activities using open-source tools nmap etc Partner with Engineering R D DevOps peers and security champions on all things product security Identify opportunities for security tooling and automation with a goal of translating the security standards into policy as code Ideate prototype and experiment with tools with a goal to scale Sprinklr s cloud first architecture Help improve security tooling processes and how product teams approach deployment in their day-to-day work Be a security advocate and subject matter expert within the organization and be able to effectively communicate security risk and concepts to both technical and non-technical audiences Collaborate closely with the Security Legal and R D Engineering teams to create a committed roadmap for security fixes and enhancements Roll up your sleeves in urgent or reactive situations Lead strategic initiatives set measurable goals measure and report metrics against these goals Required Skills Must have Knowledge about storage compute DNS and network services in AWS Azure and or GCP Knowledge about securing cloud services - VPC VNET S3 or similar Cloud Network Security IAM Logging and Auditing in Cloud DNS SMTP and Datastores Knowledge about cloud agnostic cloud specific security services offerings Knowledge about CIS benchmarks and security controls for Cloud service providers Operating systems Kubernetes Docker and Server software technologies Knowledge about Disaster Recovery High Availability and Encryption in Cloud Experience working with Version Control Tools Gitlab Github Experience working with Continuous Integration Tools Jenkins Airflow Experience working with Continuous Deployment Tools Chef Ansible Helm Infrastructure as Code Terraform AWS Cloud Formation Basic knowledge of Kubernetes administration and security Docker concepts Operating Systems Linux MacOS Windows Data Lakes Snowflake API Tools Postman Any of these Scripting Languages Python shell SQL JavaScript Excellent communication skills Experience in understanding vulnerabilities triaging them and providing remediation guidance to development Good to have Experience with CNAPP CSPM CWPP CIEM DSPM KSPM IaC Scanning and Vulnerability Management solutions Application Security OWASP Secure coding practices vulnerability scanning penetration testing Collaboration and Communication Agile Scrum Jira Confluence We focus on our mission Sprinklr was founded in 2009 to solve a big problem growing enterprise complexity that separated brands from their customers Our vision was clear to unify fragmented teams tools and data helping large organizations build deeper more meaningful connections with the people they serve Today Sprinklr has a unified AI-native platform for four product suites Sprinklr Service Sprinklr Social Sprinklr Marketing and Sprinklr Insights Sprinklr is here to do three things Lead a new category of enterprise software that we call Unified-CXM Empower companies to deliver next generation unified engagement journeys that reimagine the customer experience Create a culture of customer obsession with trust teamwork and accountability We believe in our product Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase That means that everything and everyone can work together to service respond sell and market to customers on the channels they prefer While Unified Customer Experience Management Unified-CXM as a category is just getting started we are well on our way to creating a no-compromise unified approach to better customer experiences for the world s leading enterprise brands We invest in our people We offer a comprehensive suite of benefits designed to help each member of our team thrive Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it We offer you and your family voluntary healthcare coverage in countries where applicable We believe it is important to take time off - it is essential for your mental and physical wellbeing We provide Sprinklrites with paid time off to recharge and spend time with loved ones We want to grow our talent with purpose Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus To learn more about employee benefits by region To learn more about all-things-Sprinklr visit our candidate resource hub EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment We fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively we re more innovative creative and successful Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal state and local fair employment practices laws We are committed to equal employment opportunity regardless of race color religion creed national origin or ancestry ethnicity sex including gender pregnancy sexual orientation and gender identity age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information or any other characteristic protected under applicable law Reasonable accommodations are available upon request during the interview process To request an accommodation please work directly with your recruitment coordinator or recruiter Warning about Recruiting Scams Please be vigilant for recruiting scams impersonating Sprinklr Sprinklr will never ask you for money to pay for equipment or for unnecessary personal information during the interview process Sprinklr will also never pay in Bitcoin or send email communications from our executives Please the Federal Trade Commission s advice to avoid these types of scams If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr please do not engage and block their email or phone number immediately