Technical Business Analyst-Digital Adoption Specialist
1 week ago
Only Immediate Joiner- Within 10-12 days
HSR, Bangalore (Onsite)
Night Shift - 5:30 PM IST to 2:30 AM IST
1.5+ Years
EXCELLENT COMMUNICATION SKILLS - Client Engagement Role
Note: Mandate JavaScript, HTML, CSS with ERP/CRM expertise as a Technical Product/Business Specialist
E xperience Required:
A good Technical/Engg bachelor's/Professional degree.
A background in Software Development/Solutions/Professional Services is preferred
1-5 years of relevant experience.
Good presentation, verbal and written communication skills.
Technical Experience: Hands-on experience with ReactJS, JavaScript, CSS, HTML, Rest APIs, and a knack for understanding systems, architecture, and security aspects is required.
Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently
Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, and Oracle would be an added advantage.
Responsibilities:
Work with our global customers to identify their target audience's training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption.
Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customers use cases
Help develop standards and guidelines to ensure consistency in deliverables across projects.
Education:
Candidate from Computer Science, IT Engineering, MCA, or BCA Background is mandatory
Preferred Skills:
Excellent spoken English skills (Frequently Communicate with North American clients)
Awareness of diverse cultures and practices across geographies
Javascript, CSS, HTML, Rest APIs, systems architecture and security
Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage
Candidate from Engineering and Computer, IT background is preferred
React js, react , active Frontend development or mernstack
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