Process Intelligence Analyst

6 days ago

Pune, India Ecolab Global Services Full time

Job Description Key Responsibilities: - Design, create, and maintain process intelligence analyses including Signavio-based insights for assigned process portfolio -Order to Cash - Collaborate across process mining, insights, Global Capability Owners, and continuous improvement teams to enhance tool utilization and effectiveness - Develop and execute the strategy for process mining, including the design, implementation, adoption, and ongoing monitoring of Signavio usage. Conduct thorough process mining and analysis using Process Intelligence to identify inefficiencies, bottlenecks, and opportunities for improvement. - Champion the selection and implementation of operational improvements identified through process mining and insight generation. Collaborate with various teams to drive process improvement solutions which includes process re-engineering, system enhancements, automation, and agentic AI solutions. - Partner with process improvement teams to design and implement reporting, tracking, and process control solutions including Signavio-based insight solutions. - Oversee the development of reporting and technology tools for GBS+, embedding AI and Generative AI solutions across reporting and insights functions to enhance data accuracy and generate actionable insights that drive business decisions Minimum Qualifications: - Bachelors degree in finance, Data Analytics, Business Intelligence, or related field. 5+ years relevant business process-based work experience, including experience with process mining tools and process improvement methodologies such as Lean six sigma. Experience in data management, reporting, and analytics including use of SIGNAL process intelligence tool (Signavio Analytical Language) - Ability to translate business requirements into action. - Effective presenter capable of engaging the organization with credibility at all levels. Ability to think strategically and drive change. Ability to work collaboratively with global cross-functional teams. Experienced in driving various process improvement initiatives such as Process Re-engineering, automation and AI solutions. - Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent verbal and written communication skills, with the ability to present findings to stakeholders. Preferred Qualifications: - Masters degree or MBA from a reputable university. - Proficiency in AI integration & activation with deep understanding of machine learning algorithms. - Strong knowledge of reporting and analytics tools, including Power BI and data lakes. - Detailed understanding of key systems impacting cross-functional processes. - Familiar with SAP Signavio transformation tools. - Lean Six Sigma certified will be an added advantage. - SAP Certified Associate - Process Data Analyst certification is a plus.

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