Urgent Search: Senior Content Designer

Security represents the most critical priorities for our customers in a world awash in digital threats regulatory scrutiny and estate complexity Microsoft Security aspires to make the world a safer place for all We want to reshape security and empower every user customer and developer with a security cloud that protects them with end to end simplified solutions The Microsoft Security organization accelerates Microsofts mission and bold ambitions to ensure that our company and industry is securing digital technology platforms devices and clouds in our customers heterogeneous environments as well as ensuring the security of our own internal estate Our culture is centered on embracing a growth mindset a theme of inspiring excellence and encouraging teams and leaders to bring their best each day In doing so we create life-changing innovations that impact billions of lives around the world We are a team of UX professionals spanning Product Design UX Research Content Design and UX Engineering Together with our PM and Engineering partners we create product experiences that are trusted human-centered and easy to use enabling our users to manage protect and secure their digital environments with peace of mind Data Security Compliance and Data Governance are some of the most significant concerns for enterprises today Microsoft Purview has been building momentum in this space over recent years and already establishing ourselves as market leaders in most categories As part of our evolution we are innovating at a rapid pace designing new experiences that span from the security professional to the consumer As we continue to expand the Microsoft Purview UX team is looking for a passionate and focused Senior Content Designer an influential creator who can contribute to our UX team as well as our product in crafting intuitive experiences that create complex stories that feel effortless If you are curious customer-driven thrive on collaborative cultures and have a passion for complexity come join our multidisciplinary team of creatives who are transforming the workplace Responsibilities Strategy Understands business metrics and translates company goals and objectives into customer experiences Identifies and guides others to identify complex customer needs and business requirements Drives product content planning to fulfill identified needs Understands envisions and influences multiple products and their written content strategies with their team and across product groups Knows the product area and demonstrates knowledge of customer personas their jobs tasks needs how competitors meet those needs and where their solutions fall short Proposes new design-led efforts to change how customers think about Microsoft and products Concepts and iterates for complex products in design meetings to improve product designs and structure flows Utilizes a variety of perspectives when concepting e g Technology Business and Marketing Works directly with Design and Engineering team members program managers and developers to define and iterate on new and existing product features Contributes to ongoing design system development driving expansion of the design system across teams Synthesizes complex ideas articulates user wants and drives data-informed solutions Defines new processes to create strongly aligned product outcomes Translates business and user needs and technology constraints into solution concepts that are meaningful easy to use and engaging Defines and prioritizes product plans based on multiple factors such as user insights and business needs Identifies needs that are not spoken and includes them in end-to-end design plan and process Creates content design clarity for other members of the team Begins influencing the prioritization of the product backlog Structure Combines User Experience UX thinking with design execution to produce usable and intuitive user interfaces Collaborates with product owners and development team members to shepherd end-to-end experiences from concept to product shipment for products Raises the content design bar with innovative solution strategies and experience design recommendations Creates and optimizes sound Information Architecture IA for the purpose of coherent task completion Structures product content develops taxonomies crafts navigation names components controls and defines the messaging hierarchy to make information accessible usable and understandable Surface Contributes to and articulates a shared vision and tools to create collaborate and build effective products at scale Applies execution of voice principles terminology and language usage Drives terminology decision-making to bring an informed point of view experience and data research Communicates in a purposeful concise and conversational manner Advises on how to embed key concepts names terms and copy which are aligned with customers intent and mental models Champions best practices across the organization which promote clear concise and meaningful language that is aligned with Microsoft s voice and style standards Develops a synthesis of user insights and compares to data to identify larger issues Uses digital and physical tools to demonstrate design to stakeholders and or for research Prototypes in accordance with company s brand and guidelines and invents improves guidelines when existing guidelines are unclear Is recognized as a content design subject matter expert for the company adding perspective such as tone in customer journey brand and influencing partners outside of Design Deeply understands broader business landscape and leverages knowledge to drive the success of the team and organization as a whole Crafts and coaches others on crafting clear written communication to guide customers through an experience and pairs with visual design Develops deep domain knowledge in multiple product areas and how to solve their problems Mentors peers in multiple areas of expertise Presents to teams such as Design and Engineering and or customers to receive feedback and understand user needs Looks beyond their domain to engage with Microsoft s wider product portfolio Advocates for prototyping Drives and creates proposals for simpler modern and better solutions Strategic Value Uses and creates design system patterns brand voice principles and style guides Creates and extends style and usage guidance for multiple products Drives innovation and investment in the future of Content Design Helps others use design system and drives consistency and alignment within the team Advocates for their design system and style standards across product group s Applies marketing strategy to devise product positioning messaging direction and creative execution guidance for use across the customer journey in any channel or experience Effective Communication Facilitates brainstorming sessions and or workshops to answer critical business questions through design thinking rapid prototyping and testing ideas Influences persuades and sells work effectively in all contexts to amplify individual and team capabilities expand design thinking and broaden the impact of work Conveys confidence communicates the vision backs decisions and recommendations with data and gathers frustration-free feedback in design reviews with teammates and stakeholders consistently leading to better project results Presents ideas and concepts at all stages of the design process e g research and analysis personas design concepts usability testing adapting presentations for different audiences Qualifications Bachelor s Degree in Arts Humanities Digital Communications UX Design Human Computer Interaction Communications English Journalism or related field AND 3 years experience working in product or service design copywriting technical writing writing e g for marketing advertising e-commerce brand design or brand marketing OR Master s Degree in Arts Humanities Digital Communications UX Design Human Computer Interaction Communications English Journalism or related field AND 2 years experience working in product or service design OR equivalent experience Additional or Preferred Qualifications Bachelor s Degree in in Arts Humanities Digital Communications UX Design Human Computer Interaction Communications English Journalism or related field AND 7 years experience working in product or service design OR Master s Degree in in Arts Humanities Digital Communications UX Design Human Computer Interaction Communications English Journalism or related field AND 6 years experience working in product or service design OR equivalent experience MSFTSECURITYUXThe ability to meet Microsoft customer and or government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire transfer and every two years thereafter Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the