Senior Process Analyst

2 days ago

Bengaluru, India Gallagher Service Center LLP Full time

Job Description Description We are seeking a Senior Process Analyst with 3-8 years of experience in the Property & Casualty Insurance industry to join our team. The successful candidate will be responsible for analyzing and optimizing processes to improve efficiency and effectiveness within our organization. Responsibilities - Conduct process analysis to identify areas for improvement and develop recommendations for change - Collaborate with cross-functional teams to implement process improvements - Design and develop process documentation and training materials - Monitor and measure process performance and provide regular reporting to stakeholders - Lead process improvement projects from start to finish, including defining project scope, developing project plans, and executing project activities - Identify and mitigate process-related risks and issues Skills and Qualifications - Bachelor's degree in Business Administration, Industrial Engineering or related field - 3-8 years of experience in the Property & Casualty Insurance industry - Strong analytical skills with the ability to identify and solve complex problems - Experience with process analysis methodologies such as Lean, Six Sigma, or BPMN - Knowledge of Property & Casualty Insurance products, services, and processes - Excellent communication and interpersonal skills with the ability to interact with stakeholders at all levels of the organization - Strong project management skills with the ability to lead projects from start to finish - Proficiency in Microsoft Office Suite and process mapping software

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