5 Yrs Exp In Travel Industry
16 hours ago
We re looking for a hands-on detail-oriented Fulfillment Partner who thrives in a fast-paced environment loves solving problems quickly and can work closely with both operations and tech teams to improve efficiency and automation What You ll Do Monitor daily booking cancellation and refund queues Coordinate with fulfillment partners to resolve operational issues Identify opportunities for automation and collaborate with the tech team to execute them Support the Business Development BD and Tech teams with travel domain knowledge Prepare reports dashboards and analytical insights for process optimization Assist during critical issues ensuring smooth and timely resolutions Requirements Core Experience 5 years experience in travel operations Strong knowledge of airline booking ticketing amendments cancellations and refund processes Deep expertise in GDS systems e g Amadeus Sabre Galileo Technical Skills Proficient in Excel VLOOKUP pivot tables formulas reporting Ability to perform data analysis and create operational insights Experience identifying process gaps and proposing automation ideas Soft Skills Strong coordination and communication abilities Quick problem-solving mindset able to act fast under pressure Ownership-driven reliable and comfortable handling critical real-time issues You believe fast trust and clarity conversion Benefits Work with a tight-knit team that values speed precision and innovation Be part of a company that has shaped how travel feels for millions of users Opportunity to influence process improvements with real impact
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