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SOP Executive
4 weeks ago
About Maiz Kitchens:
Maiz Kitchens (www.maiz.in) is a funded QSR company with 25+ outlets in Mumbai, Pune & Bangalore. We are on a mission to reinvent fast food in India by serving tasty food that is actually healthy and can be served in a QSR format. We run two brands - Maiz Mexican Kitchen and Harvest Salad Co (https://www.maiz.in/harvest-salad-co/) and have delivered over a million orders since inception. Both brands are category leaders by revenue for Fresh Mexican and Salads respectively in Mumbai. Our ambition is to pioneer the healthy fast food movement in India, build two world class brands, and create a sustainable and profitable company that will last decades.
Salary: 4-6LPA. 5 days a week work from the office & Saturday WFH.
Ideally looking for someone with 1 year of work experience, but freshers with good internship experience are also welcomed to apply.
Job Overview:
We are seeking a detail-oriented and organized SOP/Manual Writer to join our team. The ideal candidate will have a strong background in technical writing, excellent computer skills, and the ability to translate complex processes into clear, concise, and user-friendly documentation.
Key Responsibilities:
- Develop, write, and revise Standard Operating Procedures (SOPs), manuals, and instructional guides for various departments.
- Collaborate with subject matter experts to gather and analyze information required for documentation.
- Ensure all documentation is accurate, up-to-date, and compliant with industry standards and regulations.
- Utilize various software tools (e.g., Microsoft Office Suite, Adobe Acrobat, documentation management systems) to create and format documents.
- Organize and maintain a centralized repository of all SOPs and manuals for easy access and retrieval.
- Conduct regular reviews and updates of existing documentation to ensure relevance and accuracy.
- Provide support to staff on new and revised SOPs and manuals.
- Implement feedback from stakeholders to improve documentation quality and usability.
Qualifications:
- Bachelors degree in Communication, English, Business Administration, or a related field.
- Proven experience in technical writing, particularly in creating SOPs and manuals.
- Strong proficiency in computer software, including word processing, spreadsheet, etc.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong attention to detail and organizational skills.
Preferred Skills:
- Experience with content management systems and version control.
- Basic understanding of process mapping and workflow analysis.
