[3 Days Left] Senior Manager, Software Engineering

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Software Engineering Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a buzzword it s a way of life The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforce s core values at the heart of it all Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place Agentforce is the future of AI and you are the future of Salesforce We re Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place Salesforce and Google Cloud have embarked on a groundbreaking partnership worth 2 5 billion to revolutionize customer relationship management CRM through advanced artificial intelligence AI By integrating Google s Gemini AI models into Salesforce s Agentforce platform we re enabling businesses to harness multi-modal AI capabilities processing images audio and video to deliver unparalleled customer experiences Join our team of talented engineers and help us advance the integration of Salesforce applications on Google Cloud Platform GCP You will have the unique opportunity to work at the forefront of IDP AI and cloud computing and contribute to enabling a full suite of Salesforce applications on Google Cloud You will get an opportunity to build a platform on GCP to enable agentic solutions on Salesforce Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day Our users count on our platform to be highly reliable lightning fast supremely secure and to preserve all of their customizations and integrations every time we ship You will need deep experience of delivering large scale systems and experience of owning service at very high scale in efficient and automated way Responsibilities Drive the vision of enabling a full suite of Salesforce applications on Google Cloud in collaboration with teams across geographies Manage hire and nurture world class team of 5-10 people to deliver cloud frameworks infrastructure automation tools workflows and validation platforms on our public cloud platforms Drive execution and delivery by collaborating with cross functional teams architects product owners and engineers Be technically involved and work closely with product owner and architect to build the best in class services and systems at scale Provide technical guidance career development and mentoring to team members Encourage ideas have your point of view and lead with influence Make critical decisions innovate aggressively while managing risk and ensure the success of the product Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity Daily management of stand-ups as the ScrumMaster for 1 or 2 engineering teams Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments to gain understanding of the deeply technical product as well as to keep your technical acumen sharp Determine root-cause for all production level incidents and write corresponding high-quality RCA reports Experience Skills required Masters Bachelors degree required in Computer Science Software Engineering or Equivalent Experience Experience leading software development projects with a distinguished track record on technically demanding products which have been released for wider consumption Service ownership experience of cloud based distributed services running at B2C scale Experience in hiring mentoring and leading engineers Outstanding written and oral communication skills including experience presenting to executive leadership and handling sensitive critical issues Experience working in scrum agile development environment Agile mindset ability to iterate take risks and evolve A strong adherent to software engineering best practices which enable building world class products such as unit testing modular code right abstractions continuous integration mindset etc Strong data structure and algorithms skills and extensive programming experience preferably in object oriented languages Define service level objectives SLOs and service level indicators SLIs to represent and measure service quality Experience in one and preferably more of the following languages Java Python or Go Experience working with AIOps or AI SRE related tooling to automate Incident resolutions Should have experience using and running monitoring systems like Prometheus Splunk Grafana Zipkin OTEL or similar systems Identify areas to improve service resiliency through techniques such as chaos engineering performance load testing etc Working knowledge of Kubernetes service mesh and other modern technologies services on public cloud is desirable Unleash Your Potential When you join Salesforce you ll be limitless in all areas of your life Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love Apply today to not only shape the future but to redefine what s possible for yourself for AI and the world Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education