(3 Days Left) Senior Process Associate

3 weeks ago

Bengaluru, India ABC First Full time

Key Responsibilities - Review, verify, and process insurance applications, renewals, endorsements, and cancellations for Property & Casualty (P&C) policies. - Handle claims documentation and first notice of loss (FNOL), ensuring timely and accurate submission. - Interact with brokers, underwriters, and customers to obtain required details and resolve queries. - Maintain up-to-date records in insurance systems and databases. - Ensure compliance with company guidelines, client SLAs, and regulatory standards. - Perform quality checks and ensure zero defects in policy/claim documentation. - Support team leads in achieving process metrics such as TAT (Turnaround Time), accuracy, and customer satisfaction scores. - Collaborate with cross-functional teams to handle escalations and process improvements. Requirements Required Qualifications & Skills - Bachelor’s degree (any discipline, preferably commerce, business, or finance). - 0–3 years of experience in insurance processes (P&C / General Insurance preferred). - Knowledge of insurance terminology, policy lifecycle, and claims process will be an added advantage. - Strong attention to detail and ability to work with large volumes of data. - Proficiency in MS Office (Excel, Word, Outlook) and comfort working on insurance systems. - Good communication skills (verbal and written) to interact with internal teams and clients. - Ability to work in a fast-paced environment and meet deadlines. Key Competencies - Analytical thinking & problem-solving - Process orientation & accuracy - Customer service mindset - Team collaboration - Time management & multitasking Benefits Compensation & Benefits - Competitive salary based on experience and skills - Performance-based incentives - Health and insurance benefits as per company policy - Learning & development opportunities in insurance domain

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