Recruitment & Client Excellence Specialist

1 day ago


India Uplers Full time

Job Description Role:Recruitment & Client Excellence Specialist Experience: 25 years (preferred from hiring platform background or consultancy background) About the Role: We are looking for a dynamic professional with 25 years of experience in recruitment, client servicing, and account management, preferably from a consultancy or hiring platform background. The role combines client engagement, business development, and talent delivery, especially within SaaS/tech product hiring. Key Responsibilities: Manage end-to-end recruitment: sourcing, screening, interviewing, and closing candidates. Partner with clients to understand role requirements, JDs, and hiring priorities. Drive client servicing and account management: renewals, upselling, cross-selling, and ensuring repeat business. Source candidates via job portals, headhunting, LinkedIn, social media platforms, and other innovative channels. Work on profile delivery to meet client needs within timelines. Leverage ATS/recruitment tools for managing hiring pipelines. Build strong client relationships, ensuring high satisfaction and long-term engagement. Requirements: 25 years of experience in recruitment, client servicing, and business development. Prior exposure to renewals, upselling, cross-selling, and account growth. Strong experience in sourcing through job portals, LinkedIn, social media, and headhunting. Hands-on experience with ATS/recruitment CRMs. Excellent understanding of recruitment processes and talent acquisition best practices. Prior experience in SaaS/tech industry hiring is strongly preferred. Candidates with backgrounds in IIMJobs, Naukri, Indeed, or recruitment consultancies / hiring platforms will be a strong fit. Excellent communication, stakeholder management, and client-handling skills.



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