Aftersales Engineer

6 days ago

Bengaluru India Fracktal Works - Industrial 3D Printers Full time

Job Description

Job Summary:

We are seeking an After Sales Engineer to provide technical support, installation, and maintenance of our 3D printing equipment. This role is crucial in ensuring customer satisfaction, maximizing machine performance, and supporting growth through strong technical expertise.

Key Responsibilities:

Diagnose, troubleshoot, and resolve issues related to 3D printers and additive machines.

Install and configure new printers and firmware (Klipper, Marlin), ensuring smooth operation.

Provide customer training on equipment use, maintenance, and best practices.

Perform preventive maintenance to reduce downtime and improve reliability.

Offer remote and on-site technical support, ensuring timely resolution of customer queries.

Manage service tickets and ensure timely closure within SLA.

Document service activities and prepare detailed service reports.

Support AMC execution and warranty claim processes.

Build strong customer relationships and provide solutions tailored to their needs.

Required Qualifications:

Bachelors degree in Mechatronic/Mechanical/Electrical Engineering or related field.

1+ years of experience in technical support/aftersales, preferably in additive manufacturing.

Hands-on knowledge of 3D printers, additive machines, and firmware (Klipper, Marlin).

Basic knowledge of Linux OS and command-line interface.

Basic understanding of Python, C, and C++ for reading/modifying printer firmware or scripts.

Strong problem-solving, debugging/troubleshooting technical issues and communication skills.

Willingness to travel when required.

Benefits:

Competitive salary and benefits package.

Professional development and growth opportunities.

Reimbursement for travel expenses during customer visits.

  • Aftersales Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Fracktal Works - Industrial 3D Printers Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Summary:We are seeking an After Sales Engineer to provide technical support, installation, and maintenance of our 3D printing equipment. This role is crucial in ensuring customer satisfaction, maximizing machine performance, and supporting growth through strong technical expertise.Key Responsibilities:·     Diagnose, troubleshoot, and resolve...

  • Aftersales Engineer

    4 days ago

    Bengaluru, India Fracktal Works - Industrial 3D Printers Full time

    Job Summary: We are seeking an After Sales Engineer to provide technical support, installation, and maintenance of our 3D printing equipment. This role is crucial in ensuring customer satisfaction, maximizing machine performance, and supporting growth through strong technical expertise. Key Responsibilities: ·     Diagnose, troubleshoot, and resolve...

  • Automotive Aftermarket Diagnostic Engineer

    22 hours ago

    Bengaluru, India Bosch Global Software Technologies Full time

    - Minimum 4 years of hands-on experience in aftersales vehicle service, diagnostics and troubleshooting preferably in OEM dealerships/workshops.- Minimum 3 years of hands-on experience in automotive diagnostic content development.- Requirement specification for Automotive Aftersales & Aftermarket diagnostic tester software.- End to end diagnostic content...

  • Automotive Specialist

    7 days ago

    Bengaluru, India Bosch Global Software Technologies Full time

    Job DescriptionRequirement specification for Automotive Aftersales & Aftermarket diagnostic tester software. End to end diagnostic content creation for all automotive systems e.g., engine management, electric & hybrid systems, brake control, infotainment, ADAS, transmission, HVAC, airbags etc. Analysis of vehicle communication bus logs using various...

  • ▷ Only 24h Left! Automotive Aftermarket Diagnostic Engineer

    2 days ago

    Bengaluru, India Bosch Global Software Technologies Full time

    - Minimum 4 years of hands-on experience in aftersales vehicle service, diagnostics and troubleshooting preferably in OEM dealerships/workshops. - Minimum 3 years of hands-on experience in automotive diagnostic content development. - Requirement specification for Automotive Aftersales & Aftermarket diagnostic tester software. - End to end diagnostic content...

  • Automotive Specialist

    6 days ago

    Bengaluru, India Bosch Global Software Technologies Full time

    Job Description Requirement specification for Automotive Aftersales & Aftermarket diagnostic tester software. End to end diagnostic content creation for all automotive systems e.g., engine management, electric & hybrid systems, brake control, infotainment, ADAS, transmission, HVAC, airbags etc. Analysis of vehicle communication bus logs using various...

  • Automotive specialist

    2 days ago

    Bengaluru, India Bosch Global Software Technologies Full time

    Job DescriptionRequirement specification for Automotive Aftersales & Aftermarket diagnostic tester software. End to end diagnostic content creation for all automotive systems e.g., engine management, electric & hybrid systems, brake control, infotainment, ADAS, transmission, HVAC, airbags etc. Analysis of vehicle communication bus logs using various...

  • Automotive Aftermarket Diagnostic Engineer

    1 week ago

    Bengaluru, Karnataka, India Bosch Global Software Technologies Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Minimum 4 years of hands-on experience in aftersales vehicle service, diagnostics and troubleshooting preferably in OEM dealerships/workshops.Minimum 3 years of hands-on experience in automotive diagnostic content development.Requirement specification for Automotive Aftersales & Aftermarket diagnostic tester software.End to end diagnostic content creation...

  • Automotive Aftermarket Diagnostic Engineer

    4 days ago

    Bengaluru, India Bosch Global Software Technologies Full time

    Minimum 4 years of hands-on experience in aftersales vehicle service, diagnostics and troubleshooting preferably in OEM dealerships/workshops. Minimum 3 years of hands-on experience in automotive diagnostic content development. Requirement specification for Automotive Aftersales & Aftermarket diagnostic tester software. End to end diagnostic content creation...

  • Automotive Aftermarket Diagnostic Engineer

    2 days ago

    Bengaluru, India Bosch Global Software Technologies Full time

    Minimum 4 years of hands-on experience in aftersales vehicle service, diagnostics and troubleshooting preferably in OEM dealerships/workshops.Minimum 3 years of hands-on experience in automotive diagnostic content development.Requirement specification for Automotive Aftersales & Aftermarket diagnostic tester software.End to end diagnostic content creation...