Network Engineer

Who are we At Finastra we are a dynamic global provider of open finance software solutions dedicated to expanding access to financial services Our innovative applications span Lending Payments Treasury and Capital Markets and Universal Banking Proudly serving over 8 000 customers including 45 of the world s top 50 banks we aim to boost financial inclusion for all Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good Be part of a team that is responsible for coordinating the operations of disaster recovery testing maintaining and supporting all data communications and networking hardware and software for all locations at Finastra to include Primarily Microsoft Azure and some on-premises data center work as well as occasional corporate office networking You will need to be well versed in Cisco gear Fortinet firewalls BigIP F5 load balancers as well as the management tools for those products and Cisco Viptela SDWAN management platform Key Responsibilities Understand the various concepts of Azure cloud environments like vNets UDRs NSG ALBs and be able to configure and trouble shoot all levels of the same using Microsoft provided tools and interfaces Install configure monitor and manage all network and data communications equipment including all hubs routers switches intrusion detection systems VPN concentrators load balancers SDWAN connections and firewalls Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment Perform regular capacity planning to ensure network performance will meet anticipated requirements monitor capacity and work with carriers to adjust capacity as needed Responsible for internet access including installing configuring maintaining routers and firewalls configuring routing protocols and monitoring performance of the same Troubleshoot all network problems open issues in the Problem and Change Management databases record resolution provide tier 2 support ensure all issues are resolved as per published service levels or escalate as necessary Provide maintenance to equipment as required Maintain all technical configuration documents and review update processes and procedures and maintain appropriate documentation Provide weekly updates of work activity to the Manager Network Operations and or Director of Network Operations Participate on project teams working with all Infrastructure teams or Network Engineers Architects take high level plans developed by engineers architects and develop a detailed plan broken down by task for implementation Work with internal and external customers to convert requirements into actionable change requests for implementation On call 24 duties on occasion will have to be at the office outside of normal working hours occasional travel may be necessary Develop and keep current a personal professional education plan with the assistance of your supervisor manager Technical Skills Hands on experience of Cloud networking principals in Azure and AWS Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols TCP IP Routing Protocols etc Functional knowledge of SDWan Functional knowledge of internetworking standards Functional knowledge of network management tools like Fortimanager SolarWinds etc Knowledge of OSI protocol model Competencies University degree or college diploma in computer studies or equivalent experience Cisco certification a bonus 3 years hands on experience Functional planning ability Functional problem solving troubleshooting abilities Technical oral and written communication skills Functional customer relations skills Functional organizational skills Functional interpersonal relations Ability to work well in a project team environment Python Java scripting skillsets a plus Adaptability flexibility Knowledge of Microsoft Office products Results oriented We are proud to offer a range of incentives to our employees worldwide These benefits are available to everyone regardless of grade and reflect the values we uphold Flexibility Enjoy unlimited vacation based on your location and business priorities Hybrid working arrangements and inclusive policies such as paid time off for voting bereavement and sick leave Well-being Access confidential one-on-one therapy through our Employee Assistance Program unlimited personalized coaching via our coaching app and access to our Gather Groups for emotional and mental support Medical life disability insurance retirement plan lifestyle and other benefits ESG Benefit from paid time off for volunteering and donation matching DEI Participate in multiple DE I groups for open involvement e g Count Me In Culture Finastra Proud Finastra Disabilities Finastra Women Finastra Career Development Access online learning and accredited courses through our Skills Career Navigator tool Recognition Be part of our global recognition program Finastra Celebrates and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best Specific benefits may vary by location At Finastra each individual is unique bringing their own ideas thoughts cultural beliefs backgrounds and experiences together We learn from one another embrace and celebrate our differences and create an environment where everyone feels safe to be themselves Be unique be exceptional and help us make a difference at Finastra