Quality Assurance Technician

The Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners' Lending Library; as well as in print formats for sale on Amazon's global marketplaces, bookstores and other online retailers using Amazon's state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon's vision to provide its Kindle and print book customers with the world's largest selection in the format they prefer – eBook or paperback.

QAT at Amazon work on Manual and Automation Testing for the innovative applications and products at the user level. They are Black Box and automation Testers. They should be able to understand the functionality, execute the test cases accurately, and deliver on the committed deadlines. They should be able to code using scripting languages like Python, Java, Perl, shell scripting. Ability to report the results with proper reporting format.

Job functionality Includes:

- You execute a set of test cases assigned to you by an SDET/QAE/ your manager. You write and maintain black box test cases with some guidance.
- You can drill down on ambiguous tasks requests (new features / use cases) into clear work instructions through first pass execution or training from QA, which in turn helps team to start testing without any hiccups.
- You can install and configure software, can use debug settings. You have technical ability to gather logs, traces,… to add to bug reports when provided detailed instructions.
- You can give feedback on automation needs to your team / QA team for the components owned, execute and verify results of existing automated tests, manage and scale the lab infrastructure based on project needs.
- You have basic understanding of the automation framework to initiate, manage and maintain automation runs as per defined schedule/SLA.
- You reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found. Good reproducible defect reports include; steps to repro, logs, clear description of actual results vs. expected, helpful title / summary. You verify fixed bugs are truly fixed.
- You perform defect analysis and helps prioritize and escalate issues in areas within your scope. Gives feedback on coverage, quality of test instructions and acts as a catalyst to process sustenance.
- You analyze automation failures and report issues by isolating script/product failures
- You come up with initiatives which includes develop simple tools / utilities that helps the project key metrics like productivity, defect leakage and quality in test areas owned. You help in improving the stakeholder communication processes.

- Manual and automation testing knowledge- Scripting knowledge

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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