Solution Architect I, Online Merchants, Pay IN, Pay IN

3 weeks ago

Bengaluru, Karnataka, India Amazon Full time
Working in a dynamic environment, your responsibilities will include working directly with external developers and product managers to integration Amazon Pay, helping them resolve any tech issues during integration or post integration, monitor their success rates, review & update SOPs on a regular basis and contribute towards automation of internal processes.
Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to work directly with external merchants/developers, develop SOPs, and work with multiple internal stakeholders in an ever-changing business climate.

Key job responsibilities
The role is for 12 months contract (FTC).

• Understand Amazon Services products and services and articulate and guide merchants through integration.

• Own and manage the "Amazon Pay" integration of a portfolio of key merchants

• Work with merchants to set and meet milestones and deliverables to deliver high-quality integration projects.

• Track and report integration performance using appropriate metrics. Achieve productivity and merchant satisfaction targets.

• Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings.

• Gather requirements and help build tools and processes to increase the ease and efficiency with which merchants integrate with us.

• Support the launches of new programs, categories and features- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Bachelors required in computer science, sciences or engineering.
- Experience with at least one currently relevant, industry-standard programming language (e.g., Python, JavaScript, C#, Java)
- Deep understanding of ecommerce and B2B Communication (XML and Web services).- Experience working with app development technologies like Android/iOS.
- Experience working with RESTFul APIs and SDKs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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